Vice President, Outpatient Behavioral Health Services (VOA NR

Behavioral Health Leadership | Outpatient Operations | Mental Health & Substance Use Services | Multi-Site Healthcare Operations

Volunteers of America Northern Rockies (VOA) is seeking an experienced behavioral health and human services leader to serve as Vice President of Outpatient North, leading outpatient behavioral health services and multi-site operations across northern Wyoming.

Based in Sheridan, Wyoming, this senior leadership position is an opportunity for an experienced behavioral health, mental health, substance use disorder, healthcare, or human services executive to lead programs, people, operations, growth, and community partnerships while making a measurable difference in the lives of individuals and families.

The ideal candidate brings experience leading outpatient behavioral health programs, multi-site healthcare or human services operations, clinical services, or community-based programs and knows how to balance mission, quality, compliance, financial stewardship, and operational performance.

The Vice President of Outpatient North provides strategic and operational leadership for VOA Northern Rockies' outpatient services.

This leader will oversee program performance, operations, staff leadership, financial sustainability, compliance, quality, partnerships, and opportunities for program growth.

Working collaboratively with organizational leadership, the Vice President will ensure that outpatient programs provide high-quality, accessible services while meeting organizational, contractual, regulatory, and community expectations.

This is an excellent opportunity for a Director, Senior Director, Regional Director, Vice President, or other experienced behavioral health operations leader ready to take on broader executive responsibility.

• Provide strategic and operational leadership for outpatient behavioral health and human services programs.
• Oversee the quality, effectiveness, accessibility, and performance of outpatient services.
• Strengthen clinical and operational workflows to improve service delivery and organizational effectiveness.
• Monitor program outcomes, performance indicators, utilization, staffing, and operational results.
• Ensure programs maintain appropriate quality, compliance, documentation, and regulatory standards.
• Identify opportunities to improve and expand behavioral health and community-based services.

• Lead programs and teams operating across multiple locations.
• Develop, mentor, and support managers and program leaders while building a culture of accountability, collaboration, and high performance.
• Establish clear goals and expectations and use performance data to guide operational decisions.
• Partner across departments to address staffing, operational, financial, and programmatic needs.

• Collaborate with the Vice President of Outpatient South and other senior leaders on budgeting, forecasting, contracts, program strategy, and growth.
• Identify opportunities for new programs, partnerships, service expansion, and community impact.
• Provide oversight of grants, contracts, reporting requirements, and program budgets.
• Balance mission impact with operational and financial sustainability.

• Build productive relationships with healthcare providers, community organizations, government partners, funders, and other stakeholders.
• Represent VOA Northern Rockies in community, regional, and statewide conversations related to behavioral health, mental health, substance use treatment, and human services.
• Develop partnerships that strengthen access to services and expand VOA's community impact.

The successful candidate will be a strategic, collaborative, and highly organized leader who understands how to manage complex programs while remaining connected to the people and communities those programs serve.

Competitive candidates will bring experience in areas such as:

• Behavioral health
• Mental health services
• Substance use disorder treatment/services
• Outpatient healthcare operations
• Human services
• Community-based healthcare
• Clinical operations
• Multi-site program management
• Government-funded programs
• Program growth and expansion

We are particularly interested in leaders who have managed other managers or program leaders and have held responsibility for both people and operational performance.

• Bachelor's degree in social work, counseling, psychology, behavioral health, human services, healthcare administration, or a related field.
• At least five years of management experience leading people and programs.
• At least three years of experience overseeing multiple programs, service lines, or locations.
• Demonstrated ability to manage complex operations and competing priorities.
• Strong written, verbal, interpersonal,…