Plant Supervisor

Job Summary

Under the oversight of the Plant Operations Manager, the Plant Supervisor oversees all aspects of outside plant facilities operations, including managing the installation to replacement / removals of cable facilities, customer services, access equipment, customer premise equipment (CPE), and works with the MSP Supervisor as need to assist with key systems. Directs installation, maintenance and repairs/removals of buildings and generators in service areas.

Reviews and evaluates trouble reports, determines proper response schedules, and assigns staff accordingly. Inspects, verifies, and documents conditions and maintenance requirements/investments of property surrounding buildings and facilities. Trains and assesses staff competencies regarding Rural Utilities Service (RUS) specifications, safety procedures, and preventive maintenance operations. Documents and makes recommendations on improvements to grounds, facilities, and equipment. Evaluates condition of company equipment, tools, and supplies, reports, and makes recommendations on related purchases (upgrades/repairs, restocking, replacements).

Work-related travel is expected in this position as necessary. Oversees the construction crew and third-party construction vendors ensuring efficient use of project materials, quality, and accuracy are to Company specifications. This position may perform all related job functions when necessary.

Under the oversight of the Plant Operations Manager, the Plant Supervisor oversees all aspects of outside plant facilities operations, including managing the installation to replacement / removals of cable facilities, customer services, access equipment, customer premise equipment (CPE), and works with the MSP Supervisor as need to assist with key systems. Directs installation, maintenance and repairs/removals of buildings and generators in service areas.

Reviews and evaluates trouble reports, determines proper response schedules, and assigns staff accordingly. Inspects, verifies, and documents conditions and maintenance requirements/investments of property surrounding buildings and facilities. Trains and assesses staff competencies regarding Rural Utilities Service (RUS) specifications, safety procedures, and preventive maintenance operations. Documents and makes recommendations on improvements to grounds, facilities, and equipment. Evaluates condition of company equipment, tools, and supplies, reports, and makes recommendations on related purchases (upgrades/repairs, restocking, replacements).

Work-related travel is expected in this position as necessary. Oversees the construction crew and third-party construction vendors ensuring efficient use of project materials, quality, and accuracy are to Company specifications. This position may perform all related job functions when necessary.

• Personnel Staffing and Supervision:
• Manage and schedule staff projects and assignments, monitor workload and department coverage.
• Supervise assigned direct reports on attendance, tardiness, knowledge, skills, and abilities for task performance.
• Coordinate and / or deliver job training on industry related functions and use of materials/equipment. Maintain training records of dates, participants, and schedule training updates to maintain knowledge/skills and any related license or certifications.
• Observe, inspect, and discuss employee performance.
• Provide praise and recognition when appropriate.
• Redirect and coach as needed for improved performance and task execution.
• Continuous review of technical staffs’ work results and practices, assessing quality control, safety, compliance, and best practices.
• Document accordingly. Draft and finalize performance reviews…