Social Worker Case Manager

About Sheridan Memorial Hospital

At Sheridan Memorial Hospital, we proudly rank in the top 13.6% of U.S. hospitals, recognized by the Centers for Medicare and Medicaid Services. With over 850 dedicated employees and 100+ expert providers across 25 specialties, we are committed to exceptional, patient-centered care. Set in northern Wyoming’s Big Horn Mountain foothills, Sheridan offers outdoor adventure and community charm. Our hospital combines cutting-edge technology with a collaborative, innovative culture.

Join a team that values your skills, fosters growth, and empowers you to impact lives meaningfully. Apply today and be part of Sheridan Memorial Hospital’s mission of excellence!

Under general supervision, the Social Work Case Manager assesses patient and family psychosocial and discharge planning issues relevant to medical treatment. The social worker provides crisis intervention, emotional support, resource information, discharge planning, and legal reporting. The social worker arranges case conferences and facilitates ethical consultations. The Social Work Case Manager coordinates care delivery for an identified caseload of patients in collaboration with medical staff and other members of the interdisciplinary care team.

Planning for individual age-specific needs will occur as it relates to the assigned patient population, including neonates, infants, children, adolescents, and adult geriatrics.

• Assesses each patient within an identified caseload prior to admission or on first contact with the organization, including clinical, functional, developmental, psychosocial and financial status, within no later than one working day of admission; identifies support systems and available resources.
• Develops, implements and revises case management plans for each patient, targeting optimal cost/quality outcomes for each episode of care; includes patient/parent/family in plan development as appropriate.
• Identifies variances from the case management plan and intervenes rapidly to correct the variance and/or prevent further complications; considers age and developmental level in determining realistic expectations for goal attainment.
• Collaborates with physicians and other members of the interdisciplinary care team in evaluating patient progress against the case management plan; revises plan and/or goals as indicated by patient condition; consults resource personnel as appropriate.
• Identifies, implements, communicates and documents an appropriate discharge plan upon admission; consults as indicated for complex discharge planning support; ensures smooth transition between care settings; uses age-appropriate communication techniques in communicating discharge plan to patient and family.
• Performs psychosocial assessments and discharge planning for high risk patients.
• Participates in patient care planning responsive to age specific needs.
• Refers patients to appropriate community resources.
• Provides crisis intervention and emotional support to patients and families on psychosocial issues.
• Coordinates patient/family physician conferences.
• Provides consultation to physicians and hospital staff re: psychosocial issues, bioethical issues and discharge problems.
• Develops and maintains working relationships with community agencies.
• Provides in-service education for staff.
• Documents pertinent contacts regarding discharge plans in the Social Services notes of the patient’s medical record.
• Performs basic administrative tasks related to the job; updating community resource lists, statistics, reports, and other routines as required.
• Performs legal reports for suspected child abuse and elder abuse and domestic violence referrals.
• Facilitate reimbursement for services provided by communicating clinical information and discharge plans to staff and departments.
• Communicates quality concerns to patient care services leadership and/or medical staff department chairmen as appropriate; identifies opportunities for system performance improvement; actively participates in data driven performance improvement activities targeting optimal clinical outcomes for patients of all ages.