Driver License Office Supervisor

Open Until Filled

A Driver License Field Supervisor
is a public-facing, customer service-driven supervisory position. Duties include leading a team of driver license examiners to ensure efficient, accurate, and customer-focused service delivery. Manage daily operations, uphold compliance, and foster a positive work environment.

Nestled at the base of the dramatic Bighorn Mountains, Sheridan, Wyoming, offers an exceptional quality of life where outdoor adventure meets a vibrant, western community. Boasting no state income tax, a low cost of living, and a bustling historic downtown filled with local shops, craft breweries, and dining, Sheridan provides the perfect balance of small-town safety and high-caliber amenities. Whether you spend your weekends hiking, skiing, and fly-fishing in your backyard, or taking in the thriving local arts scene, working in Sheridan means leaving behind city traffic for wide-open spaces, pristine mountain air, and a welcoming, hard-working community where you can truly thrive both professionally and personally.

$2,000 Hiring Bonus (eligibility details in Notes Section)

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457(b) plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities

and MUCH MORE! for detailed information, oryou can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator:compensation calculator.wyo.gov

Human Resource Contact:
Stacy Woita at
stacy.woita2
or

The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

• Team Leadership: Supervise, train, and mentor driver license examiners, providing guidance and support. Conduct performance evaluations, address any personnel matters, including terminating employees when necessary, and responsible for auditing work performance in the office.
• Operational Excellence: Ensure efficient workflow, manage scheduling, and resolve customer issues. Maintain accurate records and reporting. Responsible for the evaluation, review, and compliance with all state and federal laws regarding recording and withdrawal of driving privileges, as well as all transactions, documents, certifications, and reports of the work unit. Responsible for the intake, handling, and deposit of all funds received at the location, as well as the office administrative functions such as inventory, statements, etc.
• Compliance: Uphold strict adherence to state statute, federal regulations and department rules and regulations regarding Driver Services activities, including but not limited to the issuance of all types of licenses, identification cards, specialty identification cards, driver enforcement, and the evaluation of clients to ensure safety of our highways and .. Stay updated on policy changes and ensure team compliance..
• Customer Service: Foster a positive and welcoming environment for customers. Address inquiries, resolve concerns, and ensure a smooth licensing process. Responds to questions concerning state and federal policies and procedures, research driving records and provide documents to customers as needed..
• Collaboration
  :
  Partner with law enforcement, state agencies, and community organizations to promote safe driving practices and ensure public safety. Represents the department at meetings, conferences, workshops, etc.

Exper…