Accounts Receivable Specialist

Position

Description:

The Accounts Receivable / Collections Specialist is responsible for the day‑to‑day core functions of collecting AR receivables, Past Due Receivables and the DSO while ensuring that all Billing and Cash Application processes function effectively. This role requires a highly detailed and responsible individual who can interact with customers and internal departments to ensure that cash is collected from customers timely.

AR Specialist Responsibilities:

• Monitor assigned client accounts for outstanding, coming due soon and past due balances - contact customers and the sale department to facilitate prompt payments and keep the DSO for assigned accounts to a minimum.
• Investigate and resolve client billing discrepancies and answer any customer inquiries professionally.
• Effectively work with other departments and customers on a daily basis.
• Ensure accurate invoices and statements are sent to clients daily.
• Accurately post and record customer payments, including checks, credit cards, and EFTs.
• Reconcile accounts receivable aging to ensure all payments are accounted for and properly posted.
• Accurately notate and document all customer communications. Save and file all email communications with customers in shared space.
• Coordinate with Customer Service to set up new customer accounts.
• Maintain customer credit applications and sales tax exemption forms.

• AR Specialists are responsible for managing customer accounts including timely payment, invoicing, cash application, credit memos, and issue resolution. The position requires a solid understanding of AR and general accounting principles.
• Associate degree in Business or equivalent work experience required.
• 5+ years working in mid‑sized accounts receivable organization ($100M+) required.
• 5+ years working across each AR function, required.
• Experience working in ERP systems of all sizes and complexity at the same time.
• Must be proficient in Microsoft Office Suite (especially Excel).
• Must be familiar with customer invoicing portals (Ariba, Coupa, Taulia, etc.)
• Strong attention to detail without losing sight of the big picture.
• Strong organizational skills with ability to handle each task efficiently and effectively.
• Energized and curious; excited to be a part of change. Must possess a “can do” attitude.
• Excellent written and oral communication skills, including grammar, usage, and punctuation.
• Positive team player but still function independently.
• Prior experience working on specialized projects.
• Must be dependable with attendance and deadlines. A proven track record of solid organizational and time management skills.
• Proven history of accomplishing tasks utilizing strong relationships with internal and external resources.
• Willingness to share information with co‑workers, updating them when needed.
• Willingness and ability to work 100% in the office. Remote work is not an option.

• 5-7 years’ experience working in mid to large AR environment.
• 1-3 years with customer portals like Ariba.
• Experience working in ERP systems (Flow, Visual, GP, CDK, ADP)