Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Sherman, TX

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• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Our agency opened in 2014 and is a close-knit team of four who take pride in serving our customers and community with professionalism and integrity. Before becoming a State Farm agent, I ran my own business in the clothing industry as a consulting representative, helping new business owners get started with merchandising and operations. I attended Springfield College and had the opportunity to play in the NFL with the New England Patriots.

Sports have always been a big part of my life and helped shape the discipline, teamwork, and competitive mindset I bring into the office today. Community involvement is a big part of who I am. I currently serve as Chairman of a local food bank, sit on the board for a church called Shared Ministry, and am actively involved with our local Chambers of Commerce.

For our team, we offer PTO and paid holidays, additional bonus opportunities, licensing reimbursement, and a strong focus on maintaining work‑life balance. Our office culture is fun, welcoming, and positive while still maintaining a strong work ethic and reputation for excellence. We’re looking for someone who is coachable, disciplined, competitive, and eager to contribute to a high‑performing team. If you enjoy working hard while being part of a supportive and energetic environment, this could be a great place to grow your career.

As a Customer Service Representative - State Farm Agent Team Member with Ed Meacham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $50,000.00 per year

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