Information Technology Technician
Job in
Sherman, Grayson County, Texas, 75091, USA
Listed on 2026-05-20
Listing for:
CBTS
Full Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Network Administrator, Technical Support
Job Description & How to Apply Below
The Information Technology Infrastructure Technician will ensure the availability and functionality of all information technology systems including hardware (servers, PCs, VMware, printers/scanners, and conferencing), communication (phone system, internet, middleware), and applications (Active Directory, Exchange, Office 365, and cloud-based apps). In this role, the IT Infrastructure Technician will work closely with other IT team members and interact with all departments supporting various operational initiatives.
This role requires a highly resourceful individual with emotional intelligence, self-motivation and integrity. A composed demeanor, excellent communication skills, and the ability to follow through are a must.
Position Responsibilities:
- Support LANs, VPN, users, applications, internet, and intranet systems.
- Maintain system efficiency & performance not limited to, network facilities, servers, workstations, printers, phones, VPN, email & intrusion detection systems and all technology related items.
- Maintain & monitor network and systems to ensure security.
- Analyze and isolate issues.
- Setup new team members, identify user needs and troubleshoot problems reported.
- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches.
- Assists in the implementation of new operating systems, servers, hardware deployments and upgrades not limited to new system migrations and or existing system upgrades.
- Monitor and maintain anti-virus and security applications for network and workstations.
- Maintain an IT request tracking system that allows users to submit requests and receive communication on status and completion of request.
- Timely communication with status of task and IT items to Leadership.
Qualifications:
- Microsoft Windows Server, VMWare Active Directory, Office 365, Cisco and Microsoft Azure experience required.
- Ability to multi-task and complete assignments within agreed upon time frame.
- Possess the necessary skills to troubleshoot end user issues remotely.
- Ability to travel (
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