AMHS Technician – IT & Manufacturing Support

Position: AMHS Technician – 24/7 IT & Manufacturing Support

• Job Title:
  
  ** Automated Material Handling System (AMHS) Technician
• Location:
  
  ** Global Wafers America:
  Sherman, TX
• Department:
  ** Information Technology (IT)

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to modification in accordance with applicable state and federal laws.

Summary

Global Wafers America (GWA) is shaping the future of the semiconductor industry in Sherman, TX. As we ramp up operations at our state-of-the-art facility, were fostering a dynamic work environment where employees innovate, grow their potential, and take ownership of their futures. Our culture is rooted in positive thinking, integrity, and a strong belief that together as a team, we win.

This Sherman facility is the most advanced in the Global Wafers family and serves as the foundation for future expansion. At Global Wafers America, were actively seeking talented self-starters with imagination, creativity, and vision. We welcome original thinkers who are driven to achieve results and ready to take on increasing responsibility within a successful global organization.

Essential Job Functions

Learn Manufacturing Processes:
Gain a comprehensive understanding of the GWA manufacturing process.

AMHS Administration:
Manage, supervise, and recover Automated Material Handling Systems (AMHS).

Equipment Maintenance:
Perform maintenance and repairs on AMHS equipment.

System Optimization:
Drive AMHS improvements, optimization, and production control.

Troubleshooting:
Resolve issues with AMHS equipment and logical issues and handle new manufacturing requirements.

Issue Tracking:
Monitor and track issues across the manufacturing line.

Support Roles:
Provide support to manufacturing and engineering teams.

Equipment Management:
Oversee and manage manufacturing equipment.

Policy Implementation:
Enforce company policies, procedures, and best practices in line with our global security policy.

Team

Collaboration:

Work as a team member on various projects and responsibilities outside the immediate scope of this position.

Manufacturing Support:
Participate in a shift rotation schedule to provide 24/7 support coverage, including nights, weekends, and holidays.

Software Support and Development:
Provide support and development for relevant software.

IT Help Desk:
Provide first-level support for all IT-related issues, including hardware, software, and network problems. Diagnose and troubleshoot technical issues through various methods, including phone, email, and remote access.

System Maintenance:
Maintain and update IT documentation, including user guides, knowledge bases, and incident logs



Required Qualifications

Associate or bachelor's degree in information technology or related field preferred.

Prefer to have proven experience as an IT Help Desk Technician or similar role.

Excellent problem-solving skills and attention to detail.

Ability and enthusiasm to learn new skills.

Strong communication skills, both written and verbal.

Ability to lift and carry computer equipment and AMHS tools up to 50 pounds.

Familiar with the OSI or TCP/IP model, basic networking troubleshooting commands.

Able to work independently and collaboratively with others in a fast-paced and dynamic environment with little to no supervision.



Preferred Qualifications

Experience in semiconductor manufacturing tool support and working in a semiconductor factory environment.

Knowledge, Sk Lls, And Abilities

Expertise, talents, characteristics, and behaviors which are typically representative, but not all-inclusive, of those commonly associated with the job.

Demonstrated ability to learn and apply complex manufacturing processes, particularly in high-tech environments.

Technical proficiency in managing and maintaining Automated Material Handling Systems (AMHS) including troubleshooting and recovery.

Collaborative team-oriented individual who contributes to cross-functional projects and supports global and local objectives.

Familiarity with software development and support, including documentation and version control.

Competence in providing second-level IT support for hardware, software, and network-related issues.

Ability to enforce company policies and procedures in alignment with global security standards.

Effective communicator who fosters a positive team environment and demonstrates a proactive, solutions-oriented approach.

Adaptable and resilient in fast-paced, evolving manufacturing settings which depends on IT support for success.

Work Authorization

Sponsorship will not be provided for this role.#J-18808-Ljbffr