Product Specialist Advisor

Overview

Camping World is seeking a Product Specialist Advisor to work directly with customers to determine specialized product needs, provide price estimates for designated installations, and schedule appointments. This role is part of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.

• Daily interaction with customers to promote specialized product needs and installations
• Review each job for proper sizing, colors, placement, and prior to scheduling a job for installation
• Maintain and update prepayment logs and keep customers apprised of work progress
• Schedule installation appointments with designated service staff members
• Monitor daily parts traffic and receive parts for installations
• Inspect vehicles to ensure proper parts are ordered
• Provide excellent overall customer service
• Maintain a safe and clean work area for customers and coworkers
• May cross‑train to perform other duties as necessary

• High school diploma or GED equivalent preferred
• At least one year of sales experience preferred
• At least one year of experience with RV or camping products preferred but not required
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow‑up skills required
• Knowledge of Service Department procedures and policies preferred
• Valid driver’s license required
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
• Periods of standing, stooping, crawling, and bending required

The pay range for this role considers several factors, including skill set, experience, and training. The estimated total annual compensation range (base pay + variable compensation earned) is $45,000 – $60,000 or more. This is a commission‑based role with uncapped commissions. In addition to competitive pay, we offer paid time off, 401(k), an Employee Assistance Program, Good Sam roadside assistance, discounts, paid parental leave (if eligible), tuition reimbursement (if eligible), on‑the‑job training opportunities, medical, dental, vision, and more for full‑time associates;

and access to dental and vision coverage for part‑time associates.

The Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service‑member status, genetic information, or any other basis protected by applicable federal, state, or local laws.