Pharmaceutical Sales - Neuroscience Specialist - McKinney, TX

Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures, and markets innovative pharmaceutical products to meet unmet medical needs and nutraceutical products for everyday health maintenance.

The Neuroscience Specialist reports directly to the Area Business Lead, coordinating with cross‑functional colleagues in Medical (MSLs), Market Access (HSAMs), and Patient Support (PELs). This role serves as the primary point of contact for healthcare provider (HCP) customers, offering expertise on products and their approved indications. The Specialist conducts proactive outreach, delivers critical scientific information, facilitates speaker programs and local provider groups, and translates customer insights into actionable local strategy.

• Conduct proactive outreach to HCPs on topics such as product access, on‑label information, and established patient‑care guidance.
• Engage customers through virtual or digital tools and direct them to other colleagues (e.g., CSS) as needed.
• Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Ensure customer requests are met and solicit feedback on the quality of engagement.
• Collaborate with the ecosystem team to adjust targeting and call‑point plans.
• Act on insights collected from customer‑facing roles to inform local strategy and business goals.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights.

• Territory Analysis / Business Planning
  • Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget.
  • Displays knowledge of territory and business conditions that impact sales results to establish near‑term priorities for the territory business plan.
  • Responds compliantly to competitive threats and opportunities.
  • Educates office staff on payer guidelines and reimbursement procedures to increase pull‑through.
  • Effectively utilizes promotional materials.
• Selling Skills, Engagement & Account Pull‑Through
  • Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes them appropriately.
  • Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call.
  • Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders.
  • Builds strong relationships with all key office/practice personnel, focusing on patient health in conversations with all staff members, and takes personal responsibility for follow‑through, providing accurate information to address their needs.
  • Delivers effective and balanced office calls and sales presentations utilizing the approved marketing materials and technical references (e.g., studies, package inserts) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition.

• Bachelor's degree.
• At least one of the following experiences:
  • 2+ years of pharmaceutical or medical‑device sales experience; less experience may be considered for employees who complete the Otsuka Ready Now program.
  • 3+ years of business‑to‑business (B2B) or equivalent outside‑sales experience in a regulated, clinical, or customer‑engagement setting.
  • 2+ years of clinical healthcare experience (e.g., nurse practitioner, physician assistant, RN), with demonstrated patient‑facing, medical education, or therapy‑focused responsibilities.

• CNS knowledge is highly valued.
• Demonstrated ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
• Demonstrates a strong commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with company policies and guidance.
• Ability to assimilate and communicate complex clinical…