Client Service Expert

Position: ATB Financial Client Service Expert
Influence client banking experiences as a Client Service Expert with ATB Financial. Work at the Sherwood Park Wye Garden branch and provide tailored financial services.

Join ATB Financial and become the welcoming face for clients seeking banking solutions. In this role, you will delve into clients' financial goals and suggest personalized services. Your adaptability and collaborative spirit will be crucial in collaborating with teammates and ensuring every interaction is beneficial for our clients.

Key Responsibilities:

• Proactively understand client financial goals and needs

• Educate clients on using digital banking efficiently

• Resolve client issues through teamwork and effective communication

• Process transactions with accuracy and care

• Share insights during team meetings for operational efficiency

Requirements:

• High school diploma; business courses as an asset

• Strong customer service and sales background

• Excellent decision-making and problem-solving skills

• Banking experience preferred

• Available for evenings and Saturdays in a union role

Drive impactful client service at ATB Financial, where your contributions make a difference.
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