Voice Engineer III

Commute Areas

• Scott Air Force Base - on base 4 days weekly, some travel to JBA and conferences and meetings.
• Joint Base Andrews - on base 4 days weekly, travel every other month to SAFB and conferences and meetings.
• Joint Base Lewis McChord - on base 4 days weekly, travel every other month to SAFB and conferences and meetings.

Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential.

• Implementation and technical support of Cisco Unified Communications related technologies.
• 2nd and 3rd level support of existing systems.
• Installation, transition, and cutover of components of the systems.
• Maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis.
• Test and Integration.
• Gather trend analysis data on systems, and provide input for resource planning.
• Provide real-time usable statistics to aid with troubleshooting.
• Upgrades to all supported VoIP / UC systems.
• Monitoring of Managed Services UC customers via 3rd party network monitoring software.
• Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards.
• Perform other Voice technology-related duties as assigned.

• Voip
• Unified communications
• Cisco call manager
• Secret clearance

• 5+ years as a Cisco Voice Engineer.
• CUCM / Unified Communications.
• Cisco Unity.
• UCCX scripting.
• Routing / Switching.

• BA/BS.

• IAT II certification required.
• CCNP Collaboration.

• Expert Level.

• This is a Contract to Hire position based out of Scott Air Force Base, IL.

The pay range for this position is $55.00 - $65.00/hr.

• Medical, dental & vision.
• Critical Illness, Accident, and Hospital.
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short and long‑term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type:
This is a hybrid position in Scott Air Force Base, IL.

Final date to receive applications:
This position is anticipated to close on Feb 20, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.