Configuration Management Specialist

SAIC is seeking a Cloud Configuration Management Specialist to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois.

The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).

The successful candidate will be responsible for the IT Service Management (ITSM) Configuration Management process to identify, track, and manage the baseline Configuration Items (CIs) in an enterprise environment through their lifecycle for the Cloud team.

• Experience with applying configuration management to cloud environments.
• Experience with supporting DoD programs.
• Experience with using configuration management tools for complex projects.
• Knowledge of systems engineering processes and milestones.
• Ability to develop engineering design and change artifacts to facilities configuration management processes.
• Experience organizing technical knowledge bases.
• Understanding standardized documentation, including establishing standard documentation to meet customer requirements.
• Proactively identify and resolve operational, tooling and process inefficiencies.
• Work experience with backlogs, backlog grooming, and managing backlog priorities.
• Implement the configuration management processes and procedures according to the Enterprise Configuration Management SOP.
• Review released engineering change requests and data to ensure adherence to configuration management procedures and policies.
• In-depth understanding of, and experience with, deployments of various systems to AWS utilizing both Cloud and nonnative services.
• Comfortable discussing AWS services available in Gov Cloud.
• Ability to interact with high level customers and be involved in collaboration, design, implementation, and project planning.
• Experience with sprint cycles and sprint planning.

• BA/BS.
• Ten (10) years or more experience.
• Active DoD Secret Clearance.
• At least one of the following IAT Level II certifications:
  Security+, CECCNA-Security, CySA+, GICSP, GSEC, CND, SSCP.
• Computing Environment (CE) certification AWS Cloud Practitioner (Course CLF-C02).
• Experience interacting with clients, providing cloud support, and making recommendations based on client needs.
• Exposure to cloud formation templates.

• MA/MS.
• Experience working in a managed service environment with customer‑facing applications and support.
• Understanding of scripting languages, ability to review code and merge requests.
• Ensures customer requirements are implemented and changes are reviewed for compliance with policies.
• Understanding of Infrastructure as Code.
• Understanding of Dev Ops tools such as Git Lab, Artifactory, etc.
• Experience with Agile, Scrum, SAFe or other modern software development methods/practices.
• Ability to analyze information required for the development or update of policy, procedure, and form documentation.
• Experience working with team members to improve user experience (e.g., design, UI), refine content, and create visuals and diagrams for technical support content.
• Experience working in a high‑paced environment, managing CM expectations for simultaneous projects.

Job  |

Location:

SCOTT AFB, IL, US |

Employment Type:

Full‑time |

Shift: Day Job | Travel:
No |

Clearance Required:

Secret | Potential for Remote Work:
No

Target salary range: $80,001 - $120,000.