JRSS NOC Technician III

This position is within the Defense Information Systems Agency's (DISA) Global Information Grid (GIG) and provides network operations support from the 24x7 DISA Global Operations Center (DGOC). The role is a JRSS NOC Technician at Scott AFB, IL, requiring U.S. citizenship and an active Secret clearance.

Shift: Rotating 24/7.
Salary: $65,000 - $75,000.

• Perform network operations, analyzing customer traffic across the MPLS and JRSS infrastructure.
• Execute real‑time failover to restore services during outages and maintenance.
• Collaborate with customers and peers to maximize network availability and minimize mission impact.
• Proactively monitor network alarms using platform‑specific management tools.
• Carry out change management tasks such as hardware replacement, software configuration, and ASI management.
• Use incident‑management applications to document outages, escalations, and resolutions.
• Diagnose and resolve network incidents using knowledge of routers, switches, routing protocols, MPLS, VPNs, IDS/IPS, proxies, packet capture, network taps, load balancers, firewalls, and out‑of‑band management.

• High school diploma and 2–4 years of relevant experience.
• DoD‑8570 IAT Level 2 baseline certification (Security+ CE or equivalent) at the start date.
• Ability to work in a 24/7 operation.
• Experience with alarm surveillance, fault management, LAN maintenance, or performance management.
• Knowledge of routers, switches, routing protocols, Cisco, Juniper, and MPLS.
• General understanding of network topologies.
• Active DoD Secret security clearance.

• Experience in a technical control facility or cyber transport environment.
• Experience with circuit actions and vendor support.
• IP architecture experience.
• Telco NOC experience, inside or outside plant.
• Proficiency in Microsoft Office (Outlook, Excel, Word, Access, PowerPoint, Teams).
• Experience with alarm surveillance, fault management, LAN maintenance, performance management, or change management.
• Additional certifications such as CCNA, JNCIA–Juniper, F5 Networks Certified Technical Specialist, ITIL v4.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.