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Federal Help Desk Specialist — Secret Clearance
Job in
Shiloh, St. Clair County, Illinois, USA
Listed on 2026-06-19
Listing for:
Onyx Government Services
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Consultant -
Government
Job Description & How to Apply Below
Onyx Government Services is seeking a Help Desk / Customer Support specialist to handle user inquiries on TRDM. This role requires maintaining communication during business hours and tracking requests via government software. Candidates must have an active SECRET clearance, be a US citizen, and have at least 2 years of federal IT help desk experience.
The primary work location is Scott AFB, IL, with on-site presence required, though off-site work is permitted for unclassified tasks.
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