Call Center Outbound Business Account Representative
Job in
Shiloh, St. Clair County, Illinois, USA
Listed on 2026-02-19
Listing for:
Cable ONE
Full Time
position Listed on 2026-02-19
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Sales Development Rep/SDR, Bilingual, Inside Sales -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Employer Industry: Telecommunications
Why consider this job opportunity:- Excellent benefits package including medical, dental, and vision plans starting on the first day
- Tuition reimbursement of up to $5,250 in the first year
- 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
- Opportunities for advancement and recognition programs
- Collaborative work environment with a focus on community support
- Flexibility to impact local businesses positively through service offerings
- Follow up with current customers to ensure satisfaction and upsell additional services
- Make outbound calls to potential business customers to present communication packages
- Provide high-level customer service by accurately entering customer data into the Sales Force system
- Utilize product knowledge to assist customers and highlight the benefits of switching to the employer's services
- Problem-solve and encourage customers to commit to services
- Proactive approach to customer interactions
- Previous outbound telemarketing experience in a call center is preferred
- Outgoing personality with the ability to direct conversations and close sales
- Three to six months of related experience and/or training required
- Associate's degree or higher preferred
- Experience in customer service or sales within the telecommunications industry
- Strong problem-solving skills and ability to provide tailored solutions
- Familiarity with Sales Force or similar CRM systems
- Excellent communication and interpersonal skills
- Ability to work collaboratively within a team
#Telecommunications #Sales #Customer Service #Career Opportunity #Benefits #Advancement Opportunities
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