Service Dispatcher Job Shirley area,New York USA,Customer Service/HelpDesk

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Service Dispatcher

Full Time Remote Opps w/in Co footprint

Salary Range: $19.00 To $21.00 Hourly

We are looking for a reliable dispatcher to assist in optimizing heating oil and propane distribution, scheduling, and routing service-related activities. In this role, you will be reporting to the dispatch supervisor. In-office preferred. You must live in NY, NJ, PA, or CT for Hybrid eligibility.

Key responsibilities and essential job functions include, but are not limited to:

Take incoming calls, check incoming customer emails, and dispatch to the appropriate technician
Assist technicians in the field, including site directions, account information
Print tracking reports to verify technicians completed the work order work orders
Enter confirmation calls for automated calls and log accounts
Create daily reports as needed
Post and update customer data: delivery changes, contact information/address updates
Special projects and other duties as assigned by the Dispatch Supervisor
Shift - Monday to Friday 8:00-4:30
Must be available for occasional mornings, overnights, weekends, and holidays.

Required Skills

High School Diploma or equivalent
Propane industry or similar dispatch experience
Microsoft Office – Outlook, Word, & Excel
Punctuality and dependability

Preferred Skills

Proficiencies in verbal and written communications.
Strong interpersonal skills and attention to detail.
Working knowledge of Salesforce

Benefits We Provide

Medical Insurance-HDHP, HSA, FSA
Dental
Vision
Voluntary Benefits-Life Lock, Life Insurance (Whole and Term), Hospital & Accident Plans
Company Paid Short Term Disability, Basic Life & AD&D Insurance (Up to $200,000 per plan)
401(k) w/ Company Match (75% of the first 5% deferred)
Paid PTO and Sick
Paid Holidays

Paraco Gas Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age (40 or over), national origin, ancestry, physical or mental disability, military or veteran status, marital status, medical condition, gender (including gender identity, gender expression, sexual orientation, registered domestic status, pregnancy, childbirth and related medical conditions), genetic characteristics, religion or any other classification protected by state or federal law.

Monday
- Friday 8 AM- 4:30 PM Hybrid or Remote

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