Receptionist, Norton Medical Associates - Dixie

Receptionist, Norton Medical Associates - Dixie, Days

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice.

Employee may also be responsible for charge entry, referrals and pre‑certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing age‑appropriate principles of growth and development for patients of all ages according to the practice specialty.

• Answer telephone and determine nature of patient calls
• Schedule appointments, route calls, and take appropriate messages
• Pull patient charts for messages and greet patients and family members
• Obtain registration and insurance data and update information in the billing system
• Facilitate patient flow into the practice
• Enter charges, handle referrals, and pre‑certification
• Schedule specialist appointments and diagnostic tests
• Attend to patients using age‑appropriate principles of growth and development

• No experience required – comprehensive on‑the‑job training provided.
• Desired:
  Ability to speak Spanish.
• High School Diploma or GED (high school diploma preferred).

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