Veterinary Receptionist

Client Service Representative – Shoreline Veterinary Hospital

We are seeking an outgoing Client Service Representative to become the next member of our team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi‑tasking between a multi‑line phone system and in‑person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast‑paced customer service who are friendly and outgoing, detail‑oriented, excellent at multi‑tasking, and committed to contributing to a team‑focused environment.

This is a part‑time position, with availability needed Monday and Tuesday 8:30 am‑6 pm and every other Saturday from 9 am‑1 pm.

• Compensation: $18‑19 per hour, for each hour worked
• Health package:
  Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

* To determine specific pay, Company will consider the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

• 1+ years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
  • Excellent communication
  • Managing multiple phone lines
  • Scheduling client appointments

At Shoreline Veterinary Hospital, we are committed to providing quality veterinary care to the Greater‑Seattle Area with our full‑service medical facility, our friendly and respectful staff, and our caring and dedicated doctors. We are a dynamic, three‑doctor, small‑animal hospital that does routine soft‑tissue surgery, dentals, and preventative care, while also seeing urgent cases as needed. Our goal is to support our patients and clients through a personalized approach to each treatment plan.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.