Program Specialist 2 – Benefits Hub - Office of yehaw
Listed on 2026-08-22
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Education / Teaching
Youth Development, Human Services/ Social Work, Education Administration
Date of First Consideration:
August 26, 2026
Applications received by the date of consideration will have priority in the review process, noting the position will remain open until a final hire is made in the event a return for review of late applications is needed.
42 -$48,221 (Step
A)- $62,748 (Step L)/yr, depending on years of experience
* Salary is set by WA Office of Financial Management and is not negotiable. Salary listed is inclusive of King County Pay Premium
* Step M at $64,399 is attainable for those who have 6 consecutive years working in a WA State institution
About Shoreline
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The Benefits Hub is Shoreline College’s food pantry. It offers free food, hygiene items, clothes and school supplies are available to any current student, as well as appointments to help with navigation of campus and community resources. The Benefits Hub is also a part of the yehaw Center for Student Empowerment, an open and inclusive space for students to gather, and for staff and students to promote events and programming that focuses on BIPOC, LGBTQIA, and immigrant communities and their contributions and challenges.
Under general supervision of the Director of Student Support, the Program Specialist 2 will serve as the first point of contact for students accessing emergency aid and resources available in the benefits hub. This position will focus on coordinating emergency aid for students including Supporting College Students Experiencing Homelessness Grant, Student Emergency Assistance Grant, United Way of King County funds and supervising Benefits Hub work study students and volunteers.
Primary Responsibilities:- Provide resource navigation for students to connect them with campus and community supports
- Assist students in completing FASFA/WASFA, public benefits and housing applications
- Effectively manage weekly schedule to accommodate student appointments, data entry, and other service tasks?
- Purchase, inventory and restock food, hygiene and clothing items for the Benefits Hub
- Supervise Benefits Hub student workers and volunteers
- Review emergency aid applications and meet with application review committee to determine scores
- Coordinate emergency aid awards, email approval and denial correspondence to students
- Track Emergency Aid student information, expenditures, and supports on excel spreadsheets
- Provide ongoing case management for special populations of students including foster youth
- Collaborate with other college departments including Student Life, Financial Aid, Workforce Education, and Advising, to create new initiatives and improve access for students to critical services and supports including funding.
- Participate in regional and statewide trainings and conferences for professional development and student support collaborations with other WA community and technical colleges.
NOTE:
This position is currently funded through June 30, 2027, with continuation expected pending approved grant funding.
- Bachelor’s Degree or equivalent education/experience
- Microsoft Office applications such as SharePoint, Teams, Excel, Outlook, and Word programs
- ctcLink, People Soft, Oracle or other HCM programs
- Circumstances and barriers encountered by historically underrepresented minorities
- Community-based organizations and other regional social service programs and entities
- Family Educational Rights and Privacy Act (FERPA) and the application of it in student services?
- Data and resources focusing on retention, persistence, and completion of studies and how these relate to basic needs insecurity
- Trauma-informed approaches to coaching and case management
- College processes, services and resources
- Effective customer/student service through active listening and clear written and oral intercultural communication?
- Delivering effective presentations for a diverse audience in a multicultural environment?
- Fostering a climate of belonging through awareness and responsiveness
- Time management, organization, and ability to meet competing deadlines/priorities
- Entering and/or retrieving data accurately in computerized record keeping systems
- Handling difficult…
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