Admissions Director - Skilled Nursing Facility

Admissions Director

Status: Full Time

Schedule: Monday - Friday

Wage: $35.00 - $40.00 hourly DOE

Location: Avamere Rehabilitation of Shoreline - 1250 NE 145th St, Shoreline, WA 98155

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An Admissions Director in a skilled nursing facility is responsible for managing the entire admissions process, including marketing, generating new referrals, and ensuring a positive experience for residents and their families. May oversee staff, maintain accurate records, and work with various departments to ensure smooth transitions for new residents.

• Develop and implement marketing strategies to attract new residents, conduct tours of the facility, and provide information about services.
• Establish and maintain relationships with hospitals, discharge planners, case managers, and other referral sources to generate a consistent stream of referrals.
• Oversee the admissions process, including initial inquiries, screenings, documentation review, financial arrangements, and placement of new residents.
• Act as the primary point of contact for residents and families, providing information, answering questions, and addressing concerns during the admissions process.
• Ensure adherence to all applicable federal, state, and local regulations regarding admissions, billing, and resident care.
• Ensure compliance with HIPAA regulations and maintain confidentiality of resident information.
• Coordinate with insurance providers to verify coverage and obtain necessary authorizations.
• Manage and supervise admissions staff, providing training, guidance, and support.
• Maintain accurate records, generate reports on admissions activity, and analyze trends to identify areas for improvement.
• Understand and comply with insurance requirements, managed care programs, and other financial aspects of the admissions process.
• Effectively communicate necessary resident information to charge nurses, director of nursing, therapy, and/or administrator.
• Must be knowledgeable on federal and state laws regarding medical records.
• Review and audit admissions, discharges, change of condition, and other pertinent records on nursing units.
• Ensure that registries are properly maintained for admission and discharge of residents.
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility to assure that medical records can be properly maintained and problem areas can be identified and corrected.

• Must have a minimum of 2 years of experience with resident admissions in a long/short term care facility.
• Must be familiar with Electronic Medical Records and prefer experience with Point Click Care (PCC).
• Knowledge of CMS guidelines and Medicare, Medicaid and managed care coverage plans criteria.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using healthcare and office software platforms.
• The ability to work in a fast-paced, crisis-prone environment.
• Advocacy skills with a focus on resident-centered care.
• Prior experience in resident advocacy, medical records, medical billing, and collections.

At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes:

• Health Insurance:
  Comprehensive medical, dental, and vision plans. Low individual and family deductible.
• 401 (k) Plan:
  After 90 days of employment, with matching program.
• Paid Time Off (PTO):
  Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
• EAP Canopy with unlimited telehealth mental health visits.
• Continuing Education and Higher Education Reimbursement.
• Generous employee referral bonus program.
• Flexible Spending Accounts & CERA:
  Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
• Professional Development:
  Opportunities for growth and development within the company.
• Voluntary Benefits:
  Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.

Avamere is an Equal Opportunity Employer and participates in E-Verify.