Senior Service Manager

Shea Properties – Find Awesome.

Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment.

Our leadership team encourages input at all levels and embodies Shea’s Core Values of Honesty and Integrity, Respect for Others, Teamwork and Competitive Spirit.

The Senior Service (Maintenance) Manager is responsible for managing the day-to-day maintenance of the apartment community in accordance with Shea Properties standards, policies and procedures. The Senior Service Manager performs and/or delegates specific carpentry, plumbing, painting, electrical, HVAC, masonry, appliance and other general and preventative maintenance repairs. The pay range for this position is $85,000 - $105,000/annual and the Sr. Service Manager is also eligible to participate in the discretionary annual bonus plan.

JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, vision, 401K, disability, life insurance, discounted apartment (based on availability) and cell phone allowance. The Senior Service Manager, as with all Shea team members, is expected to conduct himself/herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.

• Prioritizes, completes and/or delegates maintenance work and maintenance service requests for the apartment community. Completes related paper work in an accurate and timely manner. Utilizes computer software to track the status of open and closed work orders.
• Assigns work orders and reviews safety requirements on each; review with the service technician as appropriate.
• Must participate and lead lineup.
• Performs and/or delegates specific carpentry, plumbing, painting, electrical, HVAC, masonry and other general maintenance in accordance with Company standards and local city, state and federal building codes when applicable. May repair/maintain various property emergency and security systems.
• Schedules apartment maintenance turnover process per established policies. Inspects all rent ready apartments to ensure all maintenance items are completed and the apartment is ready for move-in.
• Completes move-out checklist assigning appropriate resident move-out charges, and forwards invoices to the management office for approval and completion of the statement of deposit.
• Assists in obtaining competitive bids for budgeted maintenance and capital improvements as requested by the Community Manager or Regional Manager.
• Schedules and inspects all vendor/contractor work performed to ensure quality and completeness, and compliance with company standards.
• Purchases inventory supplies adhering to the property budget and company polices and procedures.
• Reviews, codes, and approves all vendor invoices in Avid Exchange.
• In conjunction with the Community Manager, participates in the preparation and management of the operating budget and monthly variance reports.
• Inspects the physical apartment site including all garages, carports, driveways, streets, stucco, siding, pools, saunas, building, recreational facilities, identifying all areas in need of immediate or future repairs and maintenance and provides an inspection report to the Community manager for review at the end of each month.
• Conducts weekly property inspection of all common areas of the property and completes the Property Inspection Checklist informing the Community Manager of all extraordinary items, and scheduling all required work.
• Makes recommendations to the Community Manager on new technologies, methods, and materials for improving operating costs.
• Schedules and/or provides on-call maintenance for evenings, weekends and holidays per company policy.
• Provides and maintains his/ her own hand tools customarily used in the industry and building trades.
• Conducts…