Program Director III

Overview

Coordinated Care Agency
works collaboratively to provide a continuation of services from Shelters to Permanent Supportive Housing to individuals and families who have experienced homelessness in King County.

We believe that everyone deserves a safe, affordable place to call home. People experiencing homelessness come to us with complex histories; it takes a highly collaborative, creative team to help end the cycle of homelessness permanently. Grounded in this philosophy, theCCADivision Director is an integral part of a team that provides leadership,visionand support to a diverse group of shelter programs serving households experiencing homelessness in King County.

St. Margaret Place is a100-unit Permanent Supportive Housing property thatutilizesa housing first, harm reduction model for single adults moving out of homelessness. King County Coordinated Entry provides the housing referrals for the units.

Thirty units serve veterans referred through the VA.The building has both studio and one-bedroom apartments.

Shoreline PSHis staffed 24 hours/dayandofferson-site case management services.

Position

Description:

The Program Director provides leadership and supporttothe
24/7services  addition to overseeing the day-to-day operations, the Program Director coordinates with community partners to create a service-rich environment for the residents.

This position offers an exciting opportunity todevelopand expand

Housing Firstand Harm Reductionbestpracticesthat honor and respect the dignity of each resident.

This position is compensated at $99,750.14 per year

Full‑time, 40‑hour position include a competitive benefits package:

• Medical, dental, and vision coverage, plus life insurance and long‑term disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Generous paid time off, including paid sick leave, 15 vacation days, 12 paid holidays, and 1 personal holiday
• CCS/CHS 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)

Supervision/Leadership

• Provide supervision,leadershipandmentoring
• Develop and safekeepa culturally and ethnically diverse work environment.
• Overseestaffhiring, recognition, annual reviews, and disciplinary actions
• Promote and support best practices in:
  
  Housing First /Harm Reduction,Loss and Grief,Trauma-Informed Care, Aging in Placeand other relevant topics.

Supportive Services/Resident Relations

• Build community and promote a comfortable home for all residents.
• Eviction Prevention:
  
  Develop creative strategies and interventions to support residents who areat risk of losing their
• Emergency Response:
  
  Provide leadership in de‑escalation and crisis i
• Resident Care:
  
  Ensure quality end of life care for residents.
  
  Support staff and residents copingwithloss and grief.

Property Management & Compliance

• Maintain
  95% occupancy standards
• Oversee compliance when filling vacant units.
• Adhere to Washington Tenant-Landlord law when issuing legal notices.
• Ensure data quality on several platforms.

Fiscal Management

• Submittimelybillings, reports, and invoices.
• Ensuretimelyandaccuraterent collection.
• Prepare annual housing and services budgetand funder budgets/applications.
• Practice strong fiscal stewardship through monitoring and controlling expenses.

Facilities M
anagement

• Plan long-term building improvementsandpreventative maintenance projects.
• Conductregularapartment and building inspections and pest control.
• Developtheproperty’s emergency preparedness plan and safety protocols.

Other

• Maintain regular, scheduled office hours.
• Respond to after-hours emergencies and share on-call responsibility.
• Develop andmaintainpartnerships with organizations to support low-income housing.
• Perform other duties as assigned.

Job Conditions This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control,paintand other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues…