Program Supervisor 1 Shoreline Veterans Center

Compass Housing Alliance is the housing, essential services, and emergency shelter division of Lutheran Community Services Northwest (LCSNW). Compass is guided by the belief that “Everyone Deserves a Home”. We envision a world in which every person lives in a safe, caring community. In this role, you will be employed by Lutheran Community Services Northwest, but work in the Compass division, supporting a 105-year legacy of housing, shelter, and caring in the Puget Sound region.

To learn more about the agency, visit (Use the "Apply for this Job" box below)..org

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well‑being, growth, and peace of mind.

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

Program Supervisor 1 provides leadership and operational oversight for an assigned supportive housing program, ensuring the delivery of high-quality, client-centered services that help residents overcome barriers to housing stability and successfully transition from homelessness to permanent housing. In partnership with the Program Manager, the Program Supervisor supports the development, enhancement, and coordination of program services, facility operations, and community partnerships to strengthen outcomes for program participants.

Shoreline Veterans Program provides permanent supportive housing and comprehensive support services for veterans experiencing homelessness or housing instability in King County. The program offers 25 units of housing in a safe, stable, and welcoming environment designed to promote long-term housing retention and improved quality of life. Through individualized case management, resource coordination, and access to community-based services, residents receive the support needed to achieve greater independence, wellness, and housing stability.

Services are delivered by a skilled and compassionate multidisciplinary team committed to honoring veterans’ strengths, fostering resilience, and helping each resident reach their personal goals.

SCHEDULE:

Monday, Tuesday, Friday 9am-5:30pm, Wednesday & Thursday 10am-6:30pm plus evenings and weekends as needed for emergencies and staff supervision

• Coordinate daily operations of program.
• Liaise and communicate with partnered support services such as local food bank, OSL, CEA, Shelter providers and others.
• Liaise with local community service providers, City staff and King County staff and programs in facilitation of participant referrals.
• Prepare timely and accurate monthly, quarterly, and annual statistics as required by funders and the agency.
• Know and understand the contracts and ensure compliance with contracts is being met.
• Provide supportive crisis counseling and case management support to program participants as needed.
• With Program Manager, assure the maintenance of all necessary logs, records, reports, and statistics.
• Participate in ongoing training and program development.
• Train and ensure the enforcement of program policies and agency rules.
• Work in conjunction with other Compass programs to support the agency's mission.

• Hire, train, and supervise shift Program Assistants, both regular and relief, to ensure effective delivery of trauma-informed services.
• Develop schedule and ensure…