Administrative Coordinator — Owl Roofing

Shoreview, MN | Full-Time | In-Office

Owl Roofing is a growing residential roofing company in the Twin Cities. We're hiring an Administrative Coordinator to be the operational backbone of our office — someone organized, reliable, and genuinely invested in doing good work.

This is a new company with real opportunity. If you're hungry, detail-oriented, and the kind of person who follows through without being asked, there's a lot of room to grow here.

• Monday–Friday, 9:00 AM – 5:00 PM in office
• Occasional flexibility for appointments
• Available for forwarded calls after hours until ~8:00 PM

• Answer and return all calls within 15 minutes (yes that’s intense, being overcommunicative and answering leads super quick is a part of our differentiation to other contractors)
• Route leads and customer requests to the right person
• Handle basic scheduling and after-hours forwarded calls

• Maintain complete, organized job files (digital and physical)
• Ensure every job has a contract, scope, and updated notes

• Collect checks from sales reps and deposit them
• Apply payments accurately to the correct jobs

• Input material costs, labor, and invoices into each job
• Keep job financials current and accurate
• Help follow up on leads and estimates
• Make sure no lead or pending job goes untouched beyond 5 hours

• Keep contracts, scopes, and paperwork stocked

• Prior experience in an administrative or office role
• Strong organization and attention to detail
• Reliable and consistent — you do what you say you'll do
• Clear communicator, comfortable on the phone
• Able to manage multiple priorities without dropping the ball

• Roofing or construction industry background

• All calls answered or returned within 15 minutes
• Job files complete and current at all times
• Payments deposited and applied without error
• No lead goes without follow-up beyond 5 hours
• Job costing entered consistently and accurately

• We Are Grateful — We call out what's working. We say thank you out loud. We don't rush past the good stuff.
• We Get It Right — We do the right thing even when it's hard. We fix it, not explain it.
• We Are Generous — We give more than expected, with time, effort, and attention. We leave people better than we found them.

Someone who cares. Someone who tries. This role doesn't require a perfect resume — it requires a person who shows up, pays attention, and wants to be part of building something worth being proud of. If that's you, we want to hear from you.