Product Specialist II

Product Specialist II

Location:

Shoreview, MN, US, 55126

Do you want to help to make the world a better place? Join our team! At TSI our vision is to create a better world by helping to protect people, products and the environment. We are proud of the wide range of solutions we provide that solve our customer’s problems around the world. From helping to ensure worker safety and understanding air quality to supporting complex highly technical industries such as pharmaceuticals manufacturing, semiconductor, and research customers, TSI employees are part of something special with a purpose.

As a Product Specialist, you will support our Air Management products designed to provide critical measurements in buildings (HVAC, indoor air quality, room pressure). This role will also develop and implement marketing programs in cooperation with a Marketing Communications Specialist and a Product Manager. The Product Specialist supports customers, sales, and channel readiness, acting as a technical resource in the area of product knowledge and application, conducting product training/demos and engaging on the appropriate standards committees.

This individual supports Global Product Managers, by engaging and participating in continuation engineering and new product development projects. The Product Specialist also implements marketing programs, in cooperation with the marketing communications group.

In order to grow and build a successful career with TSI, you will:

• Research, develop and provide information to support customers, sales, and channel partners through verbal and written communication
• Create and develop marketing content for literature, sales tools, application notes, technical bulletins, website, and other marketing vehicles
• Consult with representatives, distributors, and customers to support sales efforts, conduct training, and provide demonstrations
• Play a key role in product launches, helping develop application guidance, contributing expertise to launch materials, delivering training, and supporting sales team members as they learn new products
• Support Product Manager with Voice of Customer activities
• Keep current with standards, codes, regulations, industry knowledge, and best practices in the field
• Represent TSI products through participation and presentations in technical conferences, trade shows, chapter meetings, publications, seminars, and symposiums
• Engage and contribute to industry associations and act as an expert consultant on assigned solutions
• Review and document modifications to standard products
• Participate on industry standards committees, as needed

Required

• Bachelor's degree in Engineering, Science, or industry-related field
• Minimum 3 years of experience in a product support role required; preferably in a technical, customer-facing capacity
• Technical aptitude for product application
• Experience communicating and presenting technical information to a wide range of audiences
• Solid understanding of industry standards, codes, and best practices in the field
• Ability to effectively communicate and present technical information to a wide range of audiences
• Excellent interpersonal, organizational, and verbal/written communication skills
• Solid analytical, decision making, problem solving, and research skills
• Continuous learner driven to succeed and achieve significant results
• Experience with direct Testing & Balancing and interacting with HVAC customers (contractors, TAB firms, facility managers, consultants, engineers)
• Familiarity with critical environment applications (clean rooms, biosafety cabinets, fume hoods, hospital isolation rooms, ORs)
• Understanding of IAQ/ventilation-related codes (ASHRAE 62.1/62.2, ASHRAE 170 for healthcare)
• Knowledge of GMP, ISO 14644, USP 797/800 for clean rooms and pharma
• Familiarity with wireless connectivity, software integration, and data management platforms

At TSI, our employees are our most valuable assets, and we care about their health and happiness. We offer a competitive benefits program to keep our employees and their family members protected and foster a healthy work-life balance. Additionally, we are committed to employee development and growth, and encourage and foster an environment of collaboration, and innovation. Our work has meaning and the products we design and build help protect people and the environment.

We want our employees to be comfortable at work and we know they are more productive when they’re comfortable. The dress for your day policy allows employees’ discretion to select appropriate dress for the business of each workday.

Competitive market salary from $107,000 - $120,000 per year
* depending on qualifications and