Product Support Technician

About the role

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

As a Product Support Technician, you will ensure the support groups have been provided necessary RFQ documents or a link to requirements and scope of work information. Includes facilitating meetings/discussions with team members to clarify scope and requirements.

You will report to the Site Director and be located at Shoreview, MN. This is a hybrid role requiring you to be onsite 2-3 days per week. We do not provide relocation for this position.

• Identify the scope of work for new RFQs, with product manager support and submit B&P funding request to the respective regions
• Document the scope of work/supply and collecting the initial cost estimates from the support groups associated with the deliverable scope of work
• Assist support groups in developing an understanding of the customers' requirements and proposed scope of work
• Identify any questions or need for clarification from the customer
• Develop the technical bid documents (e.g. Compliance Matrix, Technical Description (TD))
• Obtain concurrence, modification or exceptions to the technical requirements and quality assurance requirements
• Driving offer schedule
• Maintain offer cost workbook

• High School Diploma or GED required
• 5 years experience with Fuel Handling equipment, Bid and Proposals, sales, project management or other related fields.
• Experience with SAP
• Proficient in Microsoft and Adobe PDF

We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $76,400 to $95,500 per year.

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
• 401(k) with Company Match Contributions to support employees' retirement
• Paid Vacations and Company Holidays
• Opportunities for Flexible Work Arrangements to promote work-life balance
• Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
• Global Recognition and Service Programs to celebrate employee accomplishments and service
• Employee Referral Program

• Safety and Quality
• Integrity and Trust
• Customer Focus and Innovation
• Speed and Passion to Win
• Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system.