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Global Technical Support & Escalations Leader
Job in
Shoreview, Ramsey County, Minnesota, USA
Listed on 2026-05-19
Listing for:
PTC
Full Time
position Listed on 2026-05-19
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
PTC is seeking a Sr. Director of Global Technical Support to manage our technical support operations. This strategic role focuses on enhancing customer satisfaction and operational performance while overseeing a global team in the US, EMEA, and India.
The ideal candidate will have over 15 years of experience in Technical Support Leadership and be proficient in Cloud architectures and SaaS metrics. Compensation includes a salary range of $127,500 – $150,000 and a comprehensive benefits package.
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