Finish Line Macy's Store Management - Short Pump Town Center, Richmond, VA

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.

Assistant Store Manager and Supervisor

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

• Competitive Pay & Benefits: comprehensive compensation package including health benefits, retirement plans, and employee discounts.
• Career Growth: commitment to professional development and opportunities for advancement within the growing company.
• Dynamic Environment: vibrant team in a fast-paced and rewarding work environment.
• DE&I Initiatives: commitment to Diversity & Inclusion, listening to team voices and creating an equitable company.

• Leadership & Team Management:
  Recruit, train, and develop a motivated team, foster a positive work environment, set clear goals, and provide ongoing feedback.
• Customer
  
  Experience:
  
  Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance:
  Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence:
  Oversee daily operations including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management:
  Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement:
  Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving:
  Stay current with industry trends and competitor activities, identify opportunities for improvement, and implement innovative solutions.
• Additional duties and projects as required.

• Experience:
  
  Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership
  
  Skills:
  
  Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric:
  Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical
  
  Skills:
  
  Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility:
  Willingness to work flexible hours, including weekends and holidays.
• Tech-Savvy:
  Proficiency in retail management software and basic computer applications.

• Assistant Store Manager
  • Open availability, including during open/close hours (mornings, days, nights).
  • Minimum standard work week of 5 days.
  • Average standard work week of 44 hours; increased during peak sales periods.
• Supervisor
  • Availability during open/close hours (mornings, days, nights).
  • Minimum of 5 days availability.
  • Minimum standard of 30 hour work week.
• All Management
  • Availability on weekends and holidays.
  • Punctuality and regular attendance consistent with company policies.
  • Reliable transportation.
  • Must speak, read, and write English, and perform business-related mathematics.
  • May require relocation within the company’s network based on operational needs.

• Prolonged standing approximately five to 14 hours per day.
• During peak sale periods, work up to 12 hours in a day.
• Stooping and kneeling to place merchandise on customer’s feet and reaching to stock or retrieve merchandise.
• May be required to climb ladder or ascend/descend stairs to stock or acquire merchandise.
• Required to lift items weighing 5–25 lbs regularly; may be higher in certain circumstances.
• Must have good vision, including color differentiation.
• Work environment is moderately noisy retail setting.