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Customer Experience Team Lead

Job in Short Pump, Henrico County, Virginia, USA
Listing for: Bass Pro Shops
Full Time position
Listed on 2026-07-24
Job specializations:
  • Retail
    Retail & Store Manager, Merchandising
Salary/Wage Range or Industry Benchmark: 24796 - 27552 USD Yearly USD 24796.00 27552.00 YEAR
Job Description & How to Apply Below

Bass Pro Shops in Short Pump, VA is seeking a Customer Relations Team Lead to supervise department staff, direct daily operations, and ensure a high level of customer service while supporting merchandising, inventory control, pricing and events.

This full-time role requires 2–4 years in retail with supervisory experience a plus. You will coach associates, schedule shifts, resolve customer issues, and help staff with product knowledge demos to create a legendary shopping experience.

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