Field Technician

Job Description

We are looking for a Field Technician to work in the field, drive vehicles, interact with customers, and develop through ongoing training. The role provides extensive training, a company truck, uniforms, and a competitive compensation package.

Total base pay plus bonus up to $19/hour (based on national average). Relocation assistance available for the right candidate. Benefits include 20 days PTO per year, medical start immediate, 401(k) match up to 5% and tuition reimbursement that grows with tenure.

• Connect customers by installing service drops or outlets in residential and business properties.
• Use electronic test equipment and online diagnostic tools to troubleshoot, diagnose and repair performance issues, and manage first‑level distribution.
• Verify upstream and downstream signal levels at each termination.
• Proactively suggest upgrades and educate customers on equipment.
• Assume additional duties that support the company purpose, brand principles, and organizational values.

• Valid driver’s license and good driving record in the state applied.
• Willingness to work overtime and on-call as needed.
• Strong problem‑solving skills and ability to listen and present solutions positively.
• Must be comfortable working in small, confined areas; able to lift 80 lbs, work on ladders, and operate in all weather conditions.
• At least 3 months of customer service or related experience, or equivalent combination of education and experience.
• High school diploma or GED.
• Reliable attendance.

• Committed: Values customers and supports community.
• Helpful: Delivers expertise with respect and empathy.
• Proactive: Anticipates customer needs and creates seamless relationships.
• Personal: Tailors communication to meet customer expectations.

• Medical, dental, and vision plans start immediately.
• Life insurance (self, spouse, children).
• Paid time off (vacation, holiday, personal/sick days).
• 401(k) with 100% company match up to 5% of eligible compensation.
• Group Legal plan with Identity Theft Protection.
• Tuition reimbursement up to $5,250 in the first year.
• Free cable and internet services for eligible associates.
• Annual community support to organizations nationwide.
• Associate recognition and awards programs.
• Advancement opportunities.
• Collaborative work environment.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.