Engineering Support Representative ,II

JOB SUMMARY/PURPOSE

The Engineering Support Representative II will support Engineering design processes that meet construction and installation requirements; includes processing, monitoring, filing/archiving, researching, and reporting for permits, lane closures, standard Traffic Control Plans, restoration/paving repairs, and various other state, city, and local permits. Manage and create internal and external-facing platforms to streamline support processes and maintain access and permissions. Collaborate with other Engineering personnel to manage new projects in support of Engineering tasks.

Develop and maintain relationships with permitting entities to sustain understanding of franchise agreements and requirements for obtaining permits. Works under the supervision and direction of a Lead, Supervisor, and/or Manager.

• Monitor, administrate, and control access to Engineering Support SharePoint sites
• Provide guidance on maintenance and editing of existing Gas Engineering SharePoint sites as needed
• Lead team development of new SharePoint sites and/or dashboard sites as required
• Instruct the team to serve as liaison to local government permitting authorities
• Maintain a basic understanding of how franchise agreements work by researching agreements to stay current on new information and storage location of the agreements
• Responsible for the correct application for Right of Way permits from state and local government entities (cities, counties, rail, and flood control) for gas engineering, construction, and maintenance projects and follow up on requested permits until approved. Track permits through lifecycle from request to application, receipt, and completion or expiration. Communicate permit statuses to requestors when milestones are reached
• Manage the pre-construction notifications of the intent to start construction projects to state agencies and other entities as required
• Lead interaction with entities about franchise agreements. Must research and interpret the agreements
• Assists with Work Order creation as required
• Facilitate the coordination of gas supply company pipeline shutdowns between Gas Supply, Gas Engineering staff, supply company staff, and Gas Control
• Use Microsoft 365, Oracle, and ArcGIS software to support Gas Engineering
• Requires some advanced knowledge and utilization of Microsoft Office suite products
• Manage special projects in support of the engineering department

• Train and mentor less experienced staff to perform duties listed above

• Requires a high school education or the equivalent knowledge of English, basic mathematics (addition, subtraction, multiplication, division, and calculation of fractions and/or percentages), grammar, spelling and punctuation.

• Engineering Support Representative I-No experience required.

• Engineering Support Representative II - requires minimum of 2 years of experience in a related engineering or construction discipline conducting similar tasks as outlined in this job description. Will also consider 2 years development experience in creating new SharePoint sites and/or dashboard.

• Able to perform other job-related duties as assigned within your scope of responsibilities
• Able to comprehend, document, calculate, visualize, and analyze
• Knowledge of and ability to apply company safety rules within 6 months of employment.
• Must have the ability to acquire and maintain skills required as technology evolves (e.g., accessing electronic mapping information, collecting and interpreting electronic pipe locating and leak detection information, etc.)
• Able to communicate and interact with all levels of management and associates and perform well in a team environment
• Able to represent company in a professional manner in matters and meetings with both private and public entities and officials
• Able to cultivate relationships and partner with business and community contacts to achieve business results
• Able to collaborate across functional boundaries to improve business processes
• Able to use PC software proficiently, including word processing, presentation, and spreadsheet programs
• Able to learn and use ArcGIS and other engineering related programs as required
• Able to motivate self, accomplish tasks, and achieve goals with minimal supervision, including self-directed learning
• Able to identify solutions to problems…