Head Teller

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Shreveport, LA, US

Summary
Supervises and coordinates activities of workers engaged in receiving and paying outmoneyandkeepingrecordsoftransactionsinbanksandsimilar financial institutions by performing the following duties.

Essential Duties and Responsibilities
includethefollowing.

Otherdutiesmaybeassigned.

Assignsdutiesandworkschedulestoworkerstoensureefficientfunctioningofdepartment.

Trainsemployeesincustomerserviceandbankingprocedures.

• Approves checks for payment.
• Manages cash ordering and shippings requirements. Examines Tellers' reports of daily transactions for accuracy.
  
  Consolidates and balances daily transactions.
• Ensures supplyofmoneyforfinancialinstitution'sneedsbasedon legalrequirementsandbusinessdemand.
• Monitors and reviews financial institution's security procedures and control access to vault.
  
  Counts and records currency and coin in vault.
• Issues written and oral instructions.
• Complies with all applicable banking regulations, including Bank Secrecy Act. Follows Red River Bank policies and procedures. Attends or completes all required training.

Supervisory Responsibilities

Directlysupervises1ormoreemployeesinthe Teller Line .Carriesoutsupervisory responsibilitiesinaccordancewiththeorganization'spoliciesandapplicablelaws.

Responsibilitiesincludetrainingemployees;planning,assigning,and directing work;appraising performance.

• To perform the job successfully, an individual should demonstrate the following competencies
• Demonstrates attention to detail. Delivers excellent customer service.
• Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions.
• Manages difficult or emotional customer situations;
  Responds promptly to customer needs.
  
  Maintains confidentiality. Writes clearly and informatively.
• Delegates work assignments;
  Sets expectations and monitors delegated activities. Displays willingness to make decisions;
  Exhibits sound and accurate judgment. Demonstrates accuracy and thoroughness.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Highschooldiplomaorgeneraleducationdegree(GED);andaminimumof3yearsexperience handling money in a supervisory position and/or training; or equivalent combination of education and experience.

Computer Skills
Basic computer skills are required.

Physical Demands
The physical demands described here are representative of thosethatmustbemetbyanemployeetosuccessfullyperformtheessentialfunctionsofthisjob.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Whileperformingthedutiesof this

Job,theemployeeisregularlyrequiredtostandorsit;usehandstofinger,handle,orfeel;reachwithhandsandarmsandtalkorhear.

The employee is occasionally required to stand and walk. The employee must occasionally liftand/ormoveupto
50pounds.

Specificvisionabilitiesrequiredbythisjobincludeclosev1s1on.

Work Environment
The work environment characteristics described here are representative of thoseanemployeeencounterswhileperformingtheessentialfunctionsofthisjob.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.