Case Manager

Case Manager Career Opportunity

Recognized for your abilities as a Case Manager, Encompass Health offers a role that brings your career closer to home and heart. As a leading provider of rehabilitation care, this position allows you to leverage your clinical expertise while contributing to the well‑being of individuals in your community. You will manage resources, coordinate patient care from admission to post‑discharge, and oversee interdisciplinary plan‑of‑care decisions.

This is more than a career move; it’s a chance to shape a future where care and compassion converge for truly meaningful outcomes.

At Encompass Health you will experience the difference the moment you join our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® award, among other accolades.

• Affordable medical, dental, and vision plans for both full‑time and part‑time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company‑matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do.

• Work with an interdisciplinary team, guiding treatment plans based on patient needs and preferences.
• Coordinate with the team to establish tentative discharge plans and contingency plans.
• Participate in planning for and execution of the patient discharge experience.
• Monitor patient experience: quality, timeliness, service appropriateness, payors, and expectations.
• Facilitate team conferences weekly and coordinate all treatment plan modifications.
• Complete case management addendums and all required documentation.
• Maintain knowledge of regulations and standards, company policies and procedures, and department operations.
• Review and analyze case management reports, including Key Care Indicators, and plan appropriate actions.
• Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
• Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
• Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hrs of admission.
• Perform assessment of goals and complete case management addendum within 48 hrs of admission.
• Educate patient/family on rehabilitation and the Case Manager role; establish a communication plan.
• Schedule and facilitate family conferences as needed.
• Assist patient with timely procurement/planning of resources to avoid discharge delays or issues.
• Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
• Make appropriate and timely referrals, including documentation to post‑discharge providers and physicians.
• Ensure accuracy of discharge and payor‑related information in the patient record.
• Participate in the utilization review process: data collection, trend review, and resolution actions.
• Participate in case management on‑call schedule as needed.

• License or Certification
  • Must be qualified to independently complete an assessment within the scope of practice of your discipline (e.g., RN, SW, OT, PT, ST, Rehabilitation Counseling).
  • If licensure is required for your discipline within the state, you must hold an active license.
  • Must meet eligibility requirements for CCM® or ACM® certification upon entry into this position or within two years of entry.
  • CCM® or ACM® certification is required or must be obtained within two years of being placed in the Case Manager II position.
• Minimum Qualifications
  • For Nursing: must possess a minimum of an Associate Degree in Nursing; RN licensure with a BSN is preferred. A diploma is acceptable only in states whose minimum requirement for licensure or certification is a diploma rather than an Associate Degree.
  • For all other eligible licensed or…