IT Assistant
Job in
Shreveport, Caddo Parish, Louisiana, 71150, USA
Listed on 2026-07-16
Listing for:
Mielegalaid
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
Acadiana Legal Service Corporation (ALSC) seeks a full-time IT Assistant to support the information technology infrastructure of ALSC.
GENERAL RESPONSIBILITIESDuties may include but are not limited to:
- Provide technical support to users through phone, remote desktop, and email support.
- Install andmaintainend-user computer systems.
- Support end-user hardware and software systems.
- Train users on hardware and software usage and policies.
- Troubleshoot network connectivity, printers, hardware, and laptops, email problems, MS Office, and basic Active Directory and DNS issues.
- Collaborate with IT team members, units, and departments to address IT issues.
All other assignments as required by the IT Manager.
NECESSARY KNOWLEDGE, ABILITIES, AND SKILLS- Good organization skills to balance and prioritize work.
- Certification as an IT Technician will be an advantage (e.g., CompTIA, Microsoft Certified IT Professional).
- 2 years or more experience in computer networks and systems maintenance.
- Basic understanding of Active Directory Users, OUs, and Groups.
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