Salesforce Practice Lead

Build Something That Matters

SBCC is seeking a Salesforce Practice Lead to build and lead our Salesforce operations from the ground up. This is not a traditional consulting, project management, or sales role. This is an opportunity for a proven Salesforce leader to take ownership of a practice, shape its strategy, develop its capabilities, grow client relationships, and create a scalable business that delivers meaningful impact across the Department of Defense, federal agencies, and commercial markets.

You'll begin with an active Salesforce engagement and the full support of an established organization. From there, you'll define the roadmap, build the team, develop service offerings, grow revenue, and establish SBCC as a trusted Salesforce partner.

If you've successfully built, scaled, or transformed a Salesforce consulting practice, business unit, or service line and are looking for an opportunity to leave your mark, we want to talk with you.

• Develop and execute the strategy for creating a high-performing Salesforce practice by defining vision, strategy, service offerings and go-to-market approach for the practice
• Transform an initial client engagement into a scalable, multi-client business.
• Develop repeatable methodologies, delivery frameworks, governance models, and reusable assets.
• Establish service offerings across:
• Salesforce Implementations
• Platform Modernization
• Systems Integration
• Data Migration
• Managed Services
• Sustainment Support
• Optimization and Advisory Services
• Build strategic relationships within the Salesforce ecosystem.
• Create capability statements, delivery playbooks, proposal content, and sales materials.

• Serve as a trusted advisor to executives and stakeholders while identifying opportunities to expand services and deepen client relationships.
• Build executive-level client relationships.
• Identify follow-on opportunities and account expansion initiatives.
• Work with account teams to develop growth strategies.
• Translate client challenges into practical Salesforce solutions.
• Stay current with Salesforce innovation, including AI, Data Cloud, Agentforce, analytics, automation, and public sector solutions.

• Partner with BD and Sales to secure new business opportunities.
• Shape and qualify Salesforce opportunities.
• Participate in client discovery and solution development.
• Support capture and proposal activities.
• Develop staffing, pricing, and delivery approaches.
• Participate in presentations, demonstrations, and oral evaluations.
• Help win strategic federal and commercial opportunities.

• Ensure exceptional customer outcomes through life cycle engagements.
• Guide project managers, architects, consultants, developers, and delivery teams.
• Monitor quality, budget, timeline, and customer satisfaction.
• Resolve executive-level issues and project escalations.
• Drive operational excellence and continuous improvement.
• Capture lessons learned and convert successful approaches to repeatable assets.

• Recruit and develop Salesforce talent.
• Define growth paths and technical standards.
• Build a culture of accountability, collaboration, and excellence.
• Determine when to leverage internal teams versus strategic partners.
• Establish a sustainable practice capable of long-term growth.

• 10+ years of Salesforce consulting, implementation, or practice leadership.
• Proven success leading complex Salesforce programs and client engagements.
• Experience building or significantly scaling a consulting practice, service line, business unit, or capability.
• Strong executive relationship management and business development skills.
• Ability to identify and convert follow-on opportunities within existing accounts.
• Experience supporting solutions, proposals, capture efforts, and contract pursuits.
• Demonstrated ability to recruit, mentor, and lead multidisciplinary teams.
• Experience managing revenue, forecasting, profitability, and operational performance.
• Deep understanding of the Salesforce platform and implementation
• Existing relationships within the Salesforce ecosystem.
• Ability to obtain and maintain a U.S. security clearance.

• Salesforce certifications across multiple clouds and disciplines.
• Experience with:
• Sales Cloud
• Commerce Cloud
• Marketing Cloud
• Service Cloud
• Experience Cloud
• Data Cloud
• Agentforce
• Salesforce Platform Development
• Department of Defense or Federal Government consulting experience.
• Experience supporting federal capture, proposal, and contracting activities.
• Experience managing subcontractor and partner relationships.

In this role, you'll have the opportunity to grow a single Salesforce engagement into a thriving multi-client practice while establishing SBCC as a recognized Salesforce services provider. Success is creating repeatable offerings and intellectual property and expanding strategic client relationships. You will build and mentor a…