Implementation Engineer

• An Implementation Engineer
  - Justice Tech works closely with customers to understand their requirements and configure our software solutions to meet customer needs.
• The Implementation Engineer
  - Justice Tech should have a deep understanding of the products and software process being implemented for our customers and be able to speak to how the solution works and how it relates to the customer's business processes.
• The Implementation Engineer
  - Justice Tech is accountable for the successful implementation and testing of customer solutions and will regularly interact with internal and external stakeholders.
• The Implementation Engineer
  - Justice Tech works closely with other Implementation Engineers, Data Engineers, Developers, Product Owners, and the Project Manager to ensure successful delivery of the implementation.

• Bachelor's degree in computer/software-related field or 2-3 years of software/IT customer service experience
• Excellent communication skills with the ability to build collaborative relationships
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Self-starter
• Detail-oriented
• Ability to prioritize work and meet deadlines
• Bachelor's degree in computer/software-related field or 5 + years of software/IT customer service experience (preferred)
• 3+ years' experience in a software, training, and implementation environment (preferred)
• 1+ years' experience with court projects (preferred)

Demonstrates expertise in software implementation and customer service, with strong analytical and problem-solving skills. Capable of effectively communicating and collaborating with diverse stakeholders to ensure successful project delivery.

• Software Implementation
• Customer Service Experience
• Analytical Skills
• Communication Skills
• Team Collaboration

• Software Configuration
• Testing
• Problem-Solving
• Detail-Oriented
• Prioritization

• Excellent Communication
• Self-Starter
• Ability to Work Independently

• Bachelor's Degree in Computer/Software-Related Field

• Justice Tech
• Court Projects
• Implementation Environment