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Software Support Specialist: Training & Troubleshooting
Job in
Shreveport, Caddo Parish, Louisiana, 71150, USA
Listed on 2026-08-17
Listing for:
Jobtailor
Apprenticeship/Internship
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Jobtailor is seeking a front-line technical support specialist in Shreveport, LA, to assist external clients with their proprietary software applications via phone, email, and remote access. You will build strong relationships with clients, identify and troubleshoot issues, and Escalate when needed while documenting all details and data for analysis.
Responsibilities include deploying and training clients on new software versions, collaborating with internal developers, and prioritizing multiple
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