Administration Assistant

Administration Assistant

The closing date is 19 February 2026

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We have an exciting opportunity for an Administration Assistant to join the General Surgery team.

The successful applicant will have good IT skills and will need to be able to work alongside multiple teams. Good telephone skills, confidence and a positive helpful manner is essential.

• Provide an efficient and comprehensive administrative support service for the Secretary/PA, prioritising work to ensure deadlines are met.
• Fully conversant with all Microsoft applications, word processing, Microsoft publisher, producing presentations using PowerPoint, maintaining databases on excel and access.
• Using Microsoft Office applications to produce letters, memos and other documents as requested.
• Answering telephone calls promptly and courteously, assisting the caller or redirecting the call as appropriate.
• Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
• Opening and dealing with incoming correspondences as appropriate. Undertaking photocopying tasks as and when required. Responsible for ensuring photocopier is maintained, liaison with the company engineer and ensuring stocks of peripherals are available.
• Maintain an efficient filing system ensuring all information is filed accurately and promptly.
• Prepare papers as requested.
• Retrieve Medical records and update tracking system.
• Support other staff as requested in a professional manner with various administration duties.

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We’re on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, “To provide excellent care for the communities we serve,” is not just a statement; it’s a promise we live by every day. Guided by our core Values – Partnering, Ambitious, Caring, and Trusted – we’re determined to make a real difference in the lives of those who matter most: our patients and their families.

If you’re ready to be part of a team that’s dedicated to continuous improvement, come join us and let’s make a difference together!

We are looking forward to welcoming you to our friendly teams and provide you training and support to help you achieve your full potential.

For full duties and responsibilities please refer to the attached document entitled Job Description.

• Educated to GCSE standard with Maths and English Grades A-C
• NVQ 2 Business Admin or equivalent experience
• Information Governance training

• General office experience of photocopiers, faxes, printers etc
• Experience with computer database input and related equipment
• Previous NHS experience
• Medical Terminology
• Knowledge of creating data reports using either Microsoft Access / Excel
• Good working knowledge PAS

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Shrewsbury and Telford Hospital NHS Trust