Education Support Unit Assistant

Education Support Unit Assistant

The closing date is 02 March 2026

To provide an administrative service within our Education services to support organisational learning and development.

This post provides central co‑ordination of education programmes across the two hospitals. The postholder has a responsibility to provide education support to staff across the organisation. The postholder is required to support the running of the training centres and is required to work using own initiative. The postholder is required to organise, record and provide reports from data relating to staff training across the Trust using the Trust's training system.

• To be responsible for providing Education support to staff
• To be responsible for supporting Education training spaces
• To provide administration for Education
• To work with other Educational teams and support where required
• To provide administrative and secretarial support to Education

The Education Support Unit support colleagues to reach their potential, providing support and advice with education queries, training compliance, induction, and Learning Made Simple (LMS) support.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together.

For full duties and responsibilities please refer to the attached document entitled Job Description.

• Literacy and Numeracy to GCSE Level (Grade A‑C) or equivalent
• Producing reports from simple data
• Previous experience working within the NHS, public sector or a HR/ Training & Development environment

• Word/Text processing to basic level
• Experience of using Microsoft Windows and Microsoft Excel
• Good typing skills and written communication skills

• Methodical and accurate
• Able to prioritise workload and respond to varying demands appropriately
• Good organisational skills
• Ability to communicate verbally with a range of staff and managers
• Ability to take initiative

• Fit to undertake duties of the post, including use of Display Screen Equipment, photocopying, lifting and moving of training materials and furniture

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Shrewsbury and Telford Hospital NHS Trust