Assistant Town Clerk

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In the Town of Shrewsbury, we believe that diversity, equity, inclusion, and belonging are the cornerstones of a vibrant and forward-thinking community. We are committed to fostering a workplace where every individual feels valued, respected, and empowered to bring their full, authentic selves to work each day. Our goal is to create an environment where diverse perspectives drive creativity, growth, and innovation, enriching both our organization and the community we serve.

We proudly provide equal employment opportunities to all, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. We encourage applications from individuals of all backgrounds and are dedicated to cultivating an inclusive culture that celebrates differences and champions equality.

Join us, and help us build a future that embraces everyone.

PLEASE NOTE:

The Town of Shrewsbury does not have an electronic job application process (per se). We do allow applicants to download our job descriptions, and email their resumes for open and active positions ONLY. Interested applicants are NOT ENCOURAGED to submit unsolicited resumes. At this time the only permissible formats for resumes are .PDF, .DOC, and .DOCX.

As the Assistant Department Head, you’ll be right at the center of town operations, ensuring the smooth flow of public records, elections, vital records, and so much more! This is your chance to be part of a community-focused team that values accuracy, transparency, and exceptional public service.

Associate’s degree in Public Administration, Business, or a related field required (Bachelor’s degree preferred), or an equivalent combination of education, training, and experience.

Minimum of 3 years of progressively responsible administrative experience; municipal experience in a Town Clerk or government setting is highly desirable.

Thorough working knowledge of Massachusetts General Laws, town bylaws, government ethics, public records law, and open meeting law.

Experience managing elections, vital records, licensing, permits, certificates, and confidential record-keeping.

Strong project management and deadline-driven skills, with a track record of providing guidance to staff and promoting teamwork.

Exceptional customer service and interpersonal skills for interacting with town officials and the public, alongside proficiency in Microsoft Office, Google Suite, and specialized municipal software.

Leadership and Collaboration :
Provide daily guidance and workflow coordination for two full-time staff members, coordinate and train election workers, and collaborate with the Town Clerk to oversee essential department operations.

Diverse Responsibilities :
Manage a wide range of functions, from voter registration and polling operations to the issuance of permits and the maintenance of town records, ensuring compliance with Massachusetts General Laws and local regulations.

Community Engagement :
Serve as a central point of contact for residents, providing information, support, and exemplary public service.

Operational Impact :
Play a critical role in maintaining legal compliance, enhancing public records access, and supporting the integrity of town meetings and elections.