Assistant Division Manager - Custodial Operations

Weekly

Hours:

40 Hours

Title:

Assistant Division Manager - Day Custodial Operations

Location:

All Public Buildings, Office at Oak Middle School

Bargaining Unit:
Non-Union

Hiring Range: $36.41 - $40.57 hourly

Department: DPW - Public Buildings Division

The Town of Shrewsbury seeks a conscientious leader to fill the full time position of Assistant Division Manager of Day Time Custodial Operations. As a vital part of the Department of Public Works Public Buildings team, the successful candidate will manage the custodial operations across all public buildings in Town. The successful candidate must have strong communication skills, the ability to manage multiple projects, and the ability to foster strong and cooperative working relationships.

• Supervise and coordinate the custodial care, cleaning, and maintenance of municipal and school buildings, grounds, and associated equipment.
• Supervise up to fifteen full-time employees, along with part-time and seasonal personnel, fostering a productive environment through training, mentoring, and performance evaluations.
• Oversee asset and work order management functions, including logging service calls, tracking labor and materials, and ensuring the timely completion of work orders.
• Plan and schedule custodial assignments, preventive maintenance activities, and minor renovation projects while inspecting work for quality and compliance.
• Oversee building access and alarm responses, and assist in coordinating snow and ice control operations to maintain safe access for all facilities.
• Maintain effective working relationships with the School Department and other Town departments to resolve operational issues promptly and professionally.
• Participate in the procurement of supplies, equipment, and contracted services while contributing to the development and management of the divisional budget.
• Participate in a four-person on-call rotation to address after-hours emergencies and assess facility-related issues.

• A High School diploma and at least four years of progressively responsible experience in custodial services, including mandatory supervisory experience.
• Comprehensive knowledge of modern custodial management practices, sanitation standards, and safety compliance requirements.
• A working knowledge of building systems, such as HVAC, electrical, and plumbing, to effectively oversee preventive maintenance and minor repairs.
• The ability to interpret service contracts, monitor vendor performance, and ensure compliance with established specifications.
• Sound judgment and initiative in addressing operational issues and emergency situations that may not be clearly defined by established procedures.
• Expertise in communicating clearly and professionally with Town officials, school leadership, contractors, and the public.
• Skill in using Microsoft Office, Google Workspace, and computerized maintenance management or work order systems.
• The ability to lift or push equipment weighing up to 60 pounds, climb ladders, and operate various power tools and light equipment.
• A valid Massachusetts motor vehicle operator's license and OSHA 10 certification.

Assistant Division Manager – Day Custodial Operations works from a shared office space within the Oak Middle School and spends the majority of working hours traveling to different public buildings in Town. The work hours are 7:00 AM to 3:30 PM Monday through Friday, with overtime as needed.

The Town of Shrewsbury offers a competitive benefits package, including health insurance, a pension, an extensive employee assistance program, the opportunity for professional development, and competitive paid time off in the form of sick, personal, and vacation days.

To learn more about this position, please review the full job description. When applying for this position, please submit a cover letter and resume via email to Ben Astill, Human Resources Coordinator, at jobs, indicating the position you are applying for in the subject line. Initial review of applicants to begin March 6, 2026. Open until filled.

The Town of Shrewsbury is an affirmative action and equal opportunity employer. We celebrate and support diversity and are committed to creating an inclusive environment for all employees.