Assistant Store Director - Operations

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online at , the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.

Assistant Store Director:
Operations-Store Leader. Under the direction of the Store Director, the Department Manager of Operations will support execution of the operational priorities within the 4 walls. They will be responsible for maintaining performance of their stores’ back of house practices to drive efficiency and achievement of related goals. The Assistant Store Director of Operations will coach their direct associate reports proactively and collaboratively to achieve the productivity set forth in the labor standards.

• Be responsible for achievement of sales, controllable profit, EBITDA, payroll management and P&L performance
• Manage the planning, timelines, budget and communication of all required operational processes
• Organize the stock room including merchandise set up, equipment, supplies and technology
• Execute all inbound and outbound freight flow including dock to floor processes and exception report maintenance to maintain inventory integrity
• Resolve the maintenance and repair of all facilities related issues
• Develop and retain direct reports, ensure their readiness for increased responsibilities and provide a bench of internal talent who are upwardly mobile to fill critical positions
• Participate and support training for new company programs, procedures and technologies
• Consistently model and coach behaviors that exceed key performance indicators

• Establish positive interpersonal relationships and actively collaborate and contribute to a positive team dynamic
• Inspirational leader through action and collaboration who acts as a coach and role model to bring out the best in their teams
• Adapt quickly to changes and reliably deliver exceptional results
• Generate and share original ideas, tackling both simple and complex problems

• College associate diploma, Bachelor’s degree preferred
• 3+ years of management experience with comparable volume and/or a proven track record of success managing a selling workforce and achieving results
• Proficiency in utilizing available technology including Microsoft Office (Outlook, Excel, Word and PowerPoint)
• Proven sales track record and results-driven approach
• Proven time management skills and comfortable managing multiple projects with shifting priorities
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships
• Thorough knowledge of the fashion industry and a passion for sharing your expertise
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes
• Ability to operate equipment such as radios, POS registers, ticket scanners and sensor removers
• Flexibility to work evenings, weekends and public holidays

• Medical, dental and vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Various additional voluntary benefits (critical illness, hospital and accident insurance)
• Employee discount and other perks

Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win. Enjoy exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios and distribution centers. A culture that promotes a flexible work environment.

All associates are expected to create an inclusive environment free from harassment, discrimination and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.