Fleet Manager - East Maine

Job

Pike Industries, Inc., a subsidiary and integral part of CRH, is a leading Highway Contractor and the largest producer of Hot Mix Asphalt and Construction Aggregates in New England. Pike has experienced continual growth over the years and currently employs nearly 1,000 people throughout NH, ME and VT. The dedication, knowledge, and quality workmanship of our employees is what makes the company such a great success.

If you’re looking for a challenging career at a company that will reward your efforts, look no further.

The Driver‑Fleet Manager (East) will directly oversee Pike drivers within their designated area (Maine & New Hampshire). The role focuses on trucking execution and customer service, utilizing telematics and scheduling to drive performance. The selected candidate will develop and maintain a strategic plan for the delivery business that aligns with corporate objectives. Responsibilities include customer service, recruitment, retention, staffing, compliance, driver safety, and productivity training.

The position requires a professional, flexible attitude and strong organizational, written, and verbal skills.

• Drives Results:
  Consistently achieving results, even under tough circumstances.
• Cultivates Innovation:
  Creating new and better ways for the organization to succeed.
• Attracts & Develops Talent:
  Selecting the best talent to meet current and future business needs and developing people to meet both their career goals and the organization’s goals.
• Collaborates:
  Building partnerships and working collaboratively with others to meet shared objectives.
• Action Oriented:
  Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Resourcefulness:
  Securing and deploying resources effectively and efficiently.
• Manages Complexity:
  Making sense of complex, high‑quantity, and sometimes contradictory information to solve problems effectively.
• Customer Focus:
  Building strong customer relations and delivering customer‑centric solutions.
• Tech Savvy:
  Anticipating and adopting innovations in business-building digital and technology applications.

• Manage driver performance.
• Directly supervise all drivers, including annual performance appraisals, hiring, discipline, training, and scheduling safety and mentor meetings.
• Daily coordination and scheduling with transportation department and dispatch.
• Monitor driver performance at the yard, plant, and on the job site. Provide leadership and direction to the driver workforce. Interpret and work effectively within the guidelines of the company charter.
• Assist with customer relations (concerns, issues).
• Ensure compliance with DOT regulations and assist with audits as required.
• Coordinate with the dispatch manager for scheduling, driver conduct performance, attendance, and apprenticeship programs.
• Communicate regularly with foremen, estimators, and project managers to improve productivity and trucking efficiency.
• Follow up on delivery and driver complaints.
• Manage route plans to and from jobs, ensuring internal and external drivers have all necessary information prior to driving to the job.
• Handle all property damage complaints associated with drivers and ensure proper reporting of incidents.
• Coordinate and resolve delivery access problems.
• Recruit haulers.
• Plan long‑term trucking needs with construction and plants.
• Investigate and coordinate with the safety director regarding all driver‑related property damage and industrial injury accidents. Complete reports and take appropriate disciplinary action (warning letter, suspension, or termination).
• Participate in accident review and learning teams.
• Responsible for job site evaluations.
• Proficient in technologies that manage performance and other KPIs.
• Assist with customer service and help meet customer needs.
• Build relationships between customers and drivers.
• Maintain continuous communication with 3rd‑party sales and scales to ensure delivery availability at facilities.

• Display a professional and courteous attitude to co‑workers, supervisors, and the public at all times.
• Will be willing to…