Dispatcher II

Job Details

Job Location:

96 Sidney OH - Sidney, OH 45365

Position Type:
Dispatch

Travel Percentage:
None

Job Shift: 8hr

Job Category: IC1

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Plan deliveries and receives orders from suppliers
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Monitor e-mail for incoming orders, inventory updates, and communication between team members
• Monitor web portals for station inventories
• Solicit freight from customers
• Create loads in dispatch system
• Divide dispatch responsibilities with other team members
• Enter incidents into KITS (incident reporting system)

• High school diploma or equivalent
• 2 years of dispatching experience
• Excellent conflict resolution and skills
• Effective oral, written and interpersonal communication skills

Note:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change.