Academic​/Career Advisor SVC

Academic/Career Advisor

The Academic/Career Advisor is responsible for providing student-centered academic advising support to assist students in planning their educational career, learning skills necessary for academic success. Connecting students to campus resources and services in support of goal attainment.

Duties and Responsibilities:

Within the scope of college policies and procedures, this position:

• Provides comprehensive academic and career planning services to students using effective communication techniques with various modes of technology; encourages and guides students to define and develop academic goals
• Participates in annual commencement ceremony, ongoing departmental training and cross-training activities to ensure an understanding of the colleges programs, curriculum, graduation requirements, policies, and procedures, and resources and services available to students, coordinating with staff in the areas of financial aid, registration and admission, and other enrollment management services
• Collaborates with college recruiters and department staff on new student onboarding program in addition to supporting retention and student success programming
• Engages students in academic and career planning assessments, interprets results, and assists students in developing an educational plan that leads to student success, completion, and/or transfer. Supports an appreciative advising framework that focuses on building positive and trusting relationships with students and colleagues
• Participates in college committees and task forces as required and works with faculty and academic staff to develop student-focused processes and assists in the development of goals and objectives for the department
• Provides brief crisis intervention support and refers students to the college C.A.R.E.S. Team for appropriate referral support while supporting trauma informed practices; advises students on academic lack-of-progress probation/suspension
• Supports the college's early alert program and other related retention initiatives and collaborates with college faculty and staff to facilitate student success, retention, and persistence
• Performs related duties as assigned

General Expectations:
Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.

Education and Experience Requirements:

• Bachelor's degree, preferably in counseling, education, or a related field, from an institution accredited by an institutional accrediting body of higher education recognized by the US Department of Education
• Three years' higher education system experience preferred, including experience in assessment, academic advising, recruitment and career interest assessment/advising
• An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.

Knowledge, Skills and Abilities:

• Knowledge of and ability to follow college policies and procedures
• Knowledge of current technologies and word processing, databases, presentation, and spreadsheet software, specifically Microsoft Office applications, Banner and Degree Works
• Knowledge of academic and/or career advising techniques and case management support
• Knowledge of diagnostic tests used to assess preparation for college study
• Knowledge of the proper operation of and the ability to use personal computers and standard office equipment
• Skill in evaluating a student's academic interests and desires to formulate a plan designed to assist the student in achievement of specified goals
• Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner
• Ability to relate to a diverse population and to maintain composure when faced with difficult situations
• Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail
• Ability to work independently while contributing to team environment
• Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision-making processes
• Ability to establish and maintain effective working relationships with supervisors, other department staff, students and the public
• Ability to read and interpret policies related to academic programs and student requirements for participation in various programs

Work is primarily performed under general supervision in an office setting with appropriate climate control. Travel, early morning, evening, and weekend work may be required.

Essential functions…