Systems Administrator (SEACOM) - Sierra Vista

SYSTEMS ADMINISTRATOR (SEACOM) - BISBEE

CLASSIFIED:
Position is subject to the provisions of the Merit System Rules pursuant to Arizona Law

OPENS:
Wednesday, August 19, 2026

Position is open until filled with applications reviewed upon receipt and may close at any time.

ANTICIPATED SALARY: $61,176.00 to $72,256.00 annually, plus a comprehensive benefits package, to include membership in the Arizona State Retirement system

PLEASE NOTE:

Successful candidate must pass an extensive background screening.

Under limited supervision of SEACOM Director, monitors, analyzes, defines, and configures system resources, operating systems, application administration, and communication networks; coordinates software installation/updates and customer problem resolution; performs related duties as assigned.

As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

Monitors system resources and analyzes the impact of operating system changes; applies operating system changes and manages software updates; serves as the subject matter expert for assigned enterprise and public safety applications, including Computer Aided Dispatch (CAD), Records Management Systems (RMS), and emergency communications systems; collaborates with Information Technology team members to plan, implement, maintain, and support mission-critical systems serving the southeastern Arizona Communications Center (SEACOM);

coordinates installation, maintenance, troubleshooting, and upgrades of hardware, software, and infrastructure with IT team members, public safety personnel, vendors, and business partners; assists with the administration and support of Windows Server, Linux operating systems, virtualization platforms, Microsoft Active Directory, Entra , Microsoft 365, Microsoft SQL Server, enterprise storage, backup, and disaster recovery solutions; oversees backups and assists with disaster recovery planning, testing, and system restoration activities;

monitors and analyzes system performance, availability, and errors, working closely with senior IT staff and vendors to resolve complex technical issues; develops and maintains technical documentation, system standards, and operational procedures; provides technical guidance and training to end-users and IT staff regarding enterprise and public safety applications; analyzes system faults, troubleshoots, and runs diagnostic tests on operating systems, applications, databases, virtualization platforms, and hardware to identify and resolve problems;

research, evaluates, recommends, and assists in deploying IT hardware, software, and services; implements automation solutions using scripting and systems management tools to improve operational efficiency and consistency; participates in technology planning, system lifecycle management, change management, and continuous improvement initiatives; participates in an on-call rotation and assists with scheduled after‑hours maintenance and emergency response activities to help ensure the continuous operation of mission‑critical public safety systems.

A Bachelor's Degree in Computer Science, Management Information Systems, or Computer Information Systems from a regionally accredited institution of higher learning recognized by the US Department of Education and two (2) years of enterprise software/hardware installation, configuration, and support experience; or six (6) years of enterprise software/hardware installation, configuration, and support experience; must possess and maintain a valid Arizona driver's license and the ability to be covered by county insurance.

An equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved may be considered.

Preference may be given to candidates with experience supporting public safety or emergency communications technology environments, including Computer Aided Dispatch (CAD), Records Management Systems (RMS), emergency communication systems, Motorola Spillman Flex, ProQA, NG911 or similar mission‑critical public safety applications.

• centralized computer operating system environments and procedures;
• centralized computer communications and networking;
• enterprise virtualization platforms;
• Microsoft Windows Server operating systems;
• Linux operating systems;
• Microsoft 365 and Microsoft Entra ;
• Active Directory, Group Policy, DNS, DHCP, and identity management;
• VMware vCenter/ESXi or comparable virtualization platforms;
• Microsoft SQL Server, including database administration and backup strategies;
• Enterprise backup, disaster recovery, and business continuity concepts;
• cybersecurity principles, system hardening, vulnerability management, and security best…