Part Time Guest Service Team Member

Address:
Sikeston II, Rhodes – N Main, 535 N Main St, Sikeston, MO 63801, USA

• High school diploma or GED.
• Completion of our training program.
• Food safety certified.

• Knowledge and skills in hospitality, ethical conduct, and organizational skills.
• Ability to think on your feet, learn new things, and multitask.
• Passion for utilizing active listening, verbal and written communication, active learning, complex problem solving, critical thinking, and troubleshooting.
• Team player, eager to grow professionally.
• Desire to make customers smile and feel valued.

• Mission Statement
  : knowledge of and use of mission statement and core values.
• Guest Focus
  :
  Maintain an average score of at least 90% on Quest‑for‑the‑Best mystery shops and respond promptly and professionally to any guest feedback. Participate in promotional activities. Use guest names when recognized or when they use check or credit card.
• Product Knowledge
  :
  Maintain awareness of all product information, merchandise promotions, test merchandise and advertisements.
• Work Ethic
  :
  Provide support in maintaining company appearance standards through completion of daily and weekly tasks.
• Cash Controls
  :
  Maintain execution and control over cash handling processes within daily tolerance for cash over/shortages, bad checks, and gas thefts.
• Merchandising
  :
  Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Replenishment
  :
  Assist in replenishing merchandise and monitoring floor stock.
• Policies and Procedures
  :
  Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.
• Sales
  :
  Accurately and efficiently complete all sales transactions and maintain proper cash, while encouraging guests to purchase items they may need.
• Safety
  :
  Ensure good safety skills, clean up any liquids, use proper lifting techniques, and report safety incidents immediately.
• Cleanliness
  :
  Ensure store is clean, welcoming, and meets company standards.
• Extra Duties
  :
  Perform additional duties as assigned.

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Very minimal travel, with the occasional trip to support other stores.

PAJCO, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PAJCO, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

PAJCO, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference and the inability of PAJCO, Inc employees to perform their job duties may result in discipline up to and including discharge.