Membership Coordinator

Membership Coordinators function as the liaison between an organization and its members. This includes answering queries, providing information, devising regular communication activities, and maintaining membership records.

Pafford Medical Services islooking for a Membership Coordinator to act as the liaison between our organization and our members. The Membership Coordinator will be responsible for all aspects of membership, from serving as the first point of contact for membership-related questions to organizing events to recruit new members. You will also be tasked with maintaining records, tracking membership figures, and coordinating with the accounting department regarding the payment of membership fees.

• Handling all questions, information requests, and complaints regarding membership.
• Processing membership applications, renewals, and resignations.
• Maintaining and updating membership records.
• Assisting with member communication activities.
• Collecting data, tracking membership statistics, and preparing reports.
• Developing and implementing strategies to recruit new members.
• Coordinating with Local Operations Managers across a multi-state service area to successfully maintain membership program within communities.
• Coordinating with the accounting department to track membership revenue.
• Organizing events and activities for existing and prospective members.

• High school diploma/GED.
• Previous experience in member management, sales, or recruitment.
• Proficiency in Microsoft Office and Google Suite.
• Excellent verbal and written communication skills.
• Ability to think creatively and take initiative.

Corporate office hours are Monday-Friday 8 a.m. — 5 p.m.