Bilingual Patient Coordinator- (English​/Spanish

Job Summary

We are seeking a front desk Patient Coordinator for Sager Creek Pediatrics located in Siloam Springs, AR. Must be bilingual (Spanish/English). Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Some experience working in a healthcare setting strongly preferred. The schedule for this position will be Monday-Friday 8:00 AM - 5:00 PM.

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Responds to and directs incoming patient calls in a timely and courteous manner, maintaining professionalism and providing exceptional customer service.
• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts, and collections are balanced daily.
• Schedules patient appointments
• Maintains a clean and orderly work environment
• Assists as requested by provider in procedures and examinations within guidelines of certification and/or training.
• Translates written and verbal communication between patient and providers, nurses or ancillary staff, as requested by either the patient or staff and as skills allow.

• High school diploma or equivalent required.
• Bilingual Spanish/English is required.
• Previous customer service experience is required.
• Ability to use Microsoft Office software
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds.

• Be a part of a mission driven organization providing comprehensive health care to everyone in your community, regardless of their financial or medical situation!
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and 10 Annual Paid Holidays
  • Employee Discounts for Care

Hours:

Monday-Friday 8:00 AM - 5:00 PM
• 40 Hours per week